Confidentiality: Your personal information and anything discussed during your sessions, as well as any counselling notes, are confidential. However, there are excpetions to confidentiality:
- If there is clear and imminent danger of harm to yourself or others, the counsellor is legally required to report this information to the authorities to ensure safety.
- Counsellors must notify the relevant authorities if they learn of, or strongly suspect, physical or sexual abuse or neglect of anyone under 18 years of age.
- A court order issued by a judge may require the release of information from records or require the counsellor to testify in a court hearing.
Service Limitations: PS Counselling Services offers support for common life challenges but does not assess, diagnose, or treat serious mental health disorders.
Sessions: Each session lasts 50 or 90 minutes, and will end at the scheduled time, even if you arrive late. No sessions will be conducted if you are under the influence of substances.
Cancellation Policy: Please provide 24-hour notice for cancellations, otherwise full fee will be charged for late cancellations or missed sessions.
Fees & Payment: Invoices are issued after each session.
Preferred payment is via bank transfer within 7 days.
Bank details:
Commonwealth Bank
Paulina Stanek
BSB 062-692
ACCOUNT 7567 6829