KSS Festival Briefing Exam

1

Name

First Name

Last Name

2

Email

example@example.com

3

What company do you work for?

4

What is the number one priority for KSS staff at the festival?* This field is required.

Selling tickets

Entertaining guests

Safety

Managing food stalls

5

How should you report an incident to the KSS Control room?* This field is required.

By texting the control room

By reporting it on social media

By radio, stating your location first

By waiting until your shift ends

6

Which phrase should you use to end a radio conversation?* This field is required.

STOP

FINISH

OUT

DONE

7

What should you do if you encounter a suspicious item?* This field is required.

Touch it to inspect further

Leave it alone, clear the area, and report it

Ignore it

Move it to a different location

8

How should you refer to a lost child over the radio?* This field is required.

Lost Child

Missing Kid

Lost Disney

Wandering Child

9

What is the correct action if someone asks for Angela?* This field is required.

Direct them to the nearest exit

Take them to a safe zone and ask what they want to do

Ignore them

Call the police immediately

10

How should you interact with accessibility customers?* This field is required.

Ignore them unless they ask for help

Smile, talk directly to them, and use open questions

Assume their needs

Talk to their companions instead of them

11

What should you NOT do when interacting with an accessibility customer?* This field is required.

Ask how you can help

Smile and be patient

Say “you don’t look disabled”

Talk directly to them

12

During an active shooter or knife attack, what should you do?* This field is required.

Stand still and wait for instructions

Follow the RUN – HIDE – TELL protocol

Confront the attacker

Call a friend for help

13

What should you do if you accidentally offend someone?* This field is required.

Ignore them

Argue your point

Apologize immediately and listen to their concerns

Walk away without saying anything

14

Where should you go if you need to find the location of the nearest First Aid station?* This field is required.

The food court

The welfare area

Ask your line manager or refer to the festival map

The main stage

15

How should you handle any discrimination or harassment you witness or experience?* This field is required.

Ignore it

Report it immediately to the KSS Site Office or Event Control

Confront the person responsible

Laugh it off

16

What should you do if you have any concerns or queries while on duty?* This field is required.

Wait until your shift ends to report them

Ignore them

Shout it out – report them to your line manager immediately

Discuss them with fellow stewards

17

What is essential to remember about your timekeeping?* This field is required.

You can arrive at your post anytime

Be at your allocated shift position, in uniform, and ready for work at the allocated time

Set off from the camp at the start time

You can take as many breaks as needed

18

How should you refer to your observations if you see anything suspicious?* This field is required.

Ignore it

Log the details and report it

Discuss it with colleagues

Handle it yourself