The Agreement
This Agreement is made today between Animus HEALTH & PERFORMANCE and the person named at the end of this document. The program in which you are about to enrol will include all of the following:
1. Personalized training programs based on your current condition and goals. Programs are updated as needed throughout our term, usually every 4 -6 weeks. But this will be based on what is optimal for your progression.
2. Nutritional guidance, assessed weekly and adjusted as needed throughout our term.
3. Availability to constant communication via text, email, the training app messenger system and phone calls to be scheduled ahead of time. The client is to understand that responses may take up to 24 hours and will be answered from Monday to Saturday.
4. Monthly check-ins to assess progression, hold you accountable and discuss any current concerns or problems the client is experiencing.
Cancellations
Please be advised that we require cancellations of a session up to 24 Hours before a scheduled appointment via text, or phone call.
Cancellations made with or less before an appointment will be subject to a charge in full. This includes appointments where our service provider cannot access the property, is turned away, or the client is a no-show.
If Animus cancels an appointment with less than 24 Hours' notice, a new appointment will be scheduled for the client, subject to availability.
Payments & Refunds
You agree to commit to a 3-month minimum period. We will revise our progression at the end of our initial term and agree on a new contract term. Upon the conclusion of the initial 3-month period, your coach will require a minimum of 1-month notice for service cancellations.
You agree to pay the purchase price at the cost of $100 + GST/ session on or before the 28th of each month and not to cancel this transaction with your bank or credit card company. The Coach is not responsible for overdraft charges, over-limit charges, or NSF fees by your bank or credit card company. Fees for services may be pre-paid.
Missed payments may result in suspension or termination of Services with no refund of previous payments. If after 30 days from a missed payment, you have yet to make arrangements with the Coach to make up the payment, your services will be cancelled and no fees will be refunded.
Specific results from the program are based on the use of the services. The Coach makes no representations or warranties as to specific outcomes or results. The Coach cannot guarantee that you will become or remain happy, healthy, or successful as it is based on the individual taking action. In the event of the Client’s absence or withdrawal, for any reason whatsoever, the Client will remain responsible for the pro rata share of the program that has been delivered, plus a cancellation fee of $50
The Coach reserves the right to cancel the program if at any point she or he feels it is not advantageous for the coaching program to continue. If this happens, the Client is only responsible for the pro rata share of coaching services received. This agreement will stay in force until your term is cancelled. Failure to pay required fees may result in Coach terminating the Agreement before the end of the term, and discontinuing your access to Services.
Under no circumstances are refunds offered after work has been completed. The coach can not get the time back that they put into your program. If anything happens where you cannot continue with the program make sure you bring this to your coach's attention and it will be up to the coach's discretion.