Summary: The Troop Product Manager (TPM) provides girls with the opportunity to learn life skills and earn funds for the troop by facilitating participation in the Fall Product Program and/or Cookie Program. This volunteer will have the enthusiasm and ability to generate positive relationships among other volunteers, caregivers, and the community to ensure that girls can discover themselves, connect with others, and take action to make the world a better place through the Girl Scout Leadership Experience (GSLE)
Accountable to: Troop Leader (TL), Service Unit Product Organizer (SUPO) and Council Product Program Staff
Fall Product Program Length of term: August through January
Cookie Program Length of term: December through April
Qualifications:
- Must be at least 18 years old and a registered member of GSUSA with an approved Criminal Background Check.
- Accepts the principles and beliefs of Girl Scouting, and support local and national Girl Scout policies and procedures.
- MUST have access and skill set to operate a computer, internet, and email.
- MUST be current with your financial obligations; no past product program debt or outstanding checks.
- Possess excellent organization and communication skills, problem solving capabilities and the ability to maintain accurate records.
- Serve as a positive example for girls by modeling positive attributes such as reliability, respect for others, inclusiveness, good manners, and a positive attitude.
Responsibilities:
- Complete the following trainings:
- Fall Product Program for New Troop Product Managers
- Cookie Program Basic Training for New Troop Product Managers
- Troop Safety (gsLearn)
- Funding the Fun: Managing Girl Scout Troop Finances (gsLearn)
- GSKH Financial Management
- Ensure all girls participating in the product program(s) are registered members of GSUSA, have turned in a signed 2025-26 Product Program Participation Permission Form, and are current on their financial obligations prior to distributing the Girl Order Cards.
- Provide product program training for Girl Scouts and their caregivers which include GSUSA Internet Safety Guidelines, physical safety guidelines, program activities and customer service.
- Ensure adherence to product program dates and procedures.
- Collect, calculate and input or verify girl's product orders in the designated online ordering system.
- Coordinate product pick-up with the designated delivery site coordinator and distribute product to girls in a safe and timely manner.
- Will not allow girls to combine sales that do not live in the same household.
- Maintain contact with leader/girls/caregivers, SU Product Organizer (SUPO) and/or Product Program Staff during the product program season.
- Maintain accurate records of all program transactions; product, money and recognitions, by obtaining a signed receipt for each transaction, no matter how information was received; text, email or some form of online payment system. ALL transactions must be managed by a registered and approved adult and recorded/input in the designated online vendor system.
- Complete the online End-of-Program Audit process as designated for each product program.
- Forward any information and documentation regarding girls with an unpaid balance to the Council Product Program staff by the last due date for each product program.
- Pick up girl rewards from the SUPO/Rewards Organizer (RO) and promptly distribute all items to the girls at the conclusion of each product program.
Important Notes:
- Girl Scouts of Kansas Heartland reserves the right to collect product from the troop for not adhering to the program dates and procedures established by GSKH.
- If the Troop's filed audit is not received by the final due date of each product program series, the Council will ACH Debit the amount due to Council based on the online system reporting. The Troop will be considered UNAUDITED and will not be eligible to participate in any further product programs. Recognitions and incentives will be withheld for the troop.