Once your request has been approved, a QR code will be texted to either the supplied cell number or email. To retrieve the key, go to the key tree in guest parking, and press the button on the roof key box; once the button lights green, hold the QR code on the phone screen, or print out from email to the screen, and the key will be released from the bottom of the box.
To return the key, enclose it back into the key box, and gently insert it into the slot at the bottom of the box, Please do not attempt to force the box in, once it is activated, the box will pull the keybox inside.
Video of how to retrieve key:
https://youtu.be/67gDBZfBJSs?si=gad8hRZ3GB1MJWVu
Video of how to replace key:
https://youtu.be/11o34t0XkDc?si=RIxCFbebee8Bok8F