Purestep: Get a refund

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Share your experience and receive a partial refund to your latest order! Follow these 4 steps to complete your submission ↓

1. Choose Your Submission Type:

• $4 Refund: Submit a selfie wearing your Bright Footwear shoes or ask someone to take a full-body picture of you wearing them.

• $9 Refund: Submit an unboxing or review video showcasing your shoes and sharing your thoughts.

2. Ensure Your Submission Meets These Guidelines:

• Photos and videos must be clear and well-lit.

• Your shoes should be visible in all submissions.

• Videos should include your honest experience with the shoes (1-2 minutes long is ideal).

3. Submit Your Details:

• Include your name and the email address associated with your purchase for verification.

4. Upload Your Content:

• Use the form to upload your photo(s) or video.

Once your submission is reviewed and approved, your refund will be processed. We can’t wait to see your Bright Footwear moments! 👣✨
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Which category will you submit?* This field is required.A selfie with the shoes - You smile at the camera and hold the barefoot shoes next to you. Unboxing/review video - You record a video sharing your experience with the shoes (min. 30 seconds).
Selfie with the shoes OR someone takes a picture of you with the shoes ($4 refund)
Unboxing/Review video ( $9 refund)
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What is your name?* This field is required.Please enter the name you used for the order.
First name
Last name
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What is your email address?* This field is required.Please provide us with your email address so that we can associate it with your order.
example@gmail.com
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What is your zip code?This will help us locate your order in our system to initiate a partial refund.
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Please upload your content. (Selfie with the shoes)* This field is required.Click the "SELECT FILES" button and select your content or simply drag and drop it in the upload area. The photo must meet the following criteria: 1. Clear and bright 2. Show your best smile :) 3. Shoes must be in the photo *Your refund will not be processed if criteria is not met*.
Drag and drop files here
Select files to upload
Max. file size: 97.7MB
Cancelof
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Please upload your content. (Unboxing/Review Video)* This field is required.Click the "SELECT FILES" button and select your content or simply drag and drop it in the upload area. Video requirements: 1. Limit background noise 2. Share what you like most about the Bright Footwear shoes (at least 30 seconds) 3. Meanwhile, you must either wear the shoes on your feet or hold them in your hands. *Your refund will not be processed if criteria is not met*.
Drag and drop files here
Select files to upload
Max. file size: 0.5GB
Cancelof
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