MeasurLink SPC and Data Management Software User Experience Survey
Thank you for participating in our survey. Your feedback is essential in helping us enhance the MeasurLink SPC and Data Management software. This survey covers various aspects of the software to identify potential improvements for better usability, workflows, and layout, specifically for the MeasurLink Support Center and Real-Time Data Collection modules.
Demographics
Name
*
First Name
Last Name
Company
*
Role
*
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Preferred Method of Contact
*
Email
Phone
Text
Other
Company Size
*
1-10
11-50
51-250
251-1k
1k-5k
5k+
Industry
*
Aerospace
Automotive
Biotechnology
Defense
Electronics
Medical Devices
Oil & Gas
Plastics & Rubber
Semiconductor
Telecommunications
General Manufacturing
Pharmaceutical
Other
Years in Role
*
Less than 1 year
1-3 years
4-6 years
7-10 years
More than 10 years
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How often do you use MeasurLink?
*
Daily
Weekly
Rarely
Never
Number of Measurlink Licenses Used:
*
1-5
6-10
11-20
More than 20
Unknown
What version of MeasurLink are you using?
*
7
8
9
10
Unknown
Approximately how many years have you used MeasurLink?
*
Which MeasurLink applications does your company use (select all that apply)
*
Real-Time Standard
Real-Time Professional
Real-Time Professional 3D
Process Analyzer
Process Manager
Gage R&R
Gage Management
Report Scheduler
Collection Scheduler
Security Center
Inspection Wizard
Defect Analytics for Power BI
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How would you rate the overall ease of use of the MeasurLink software?
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Very Easy
Easy
Neutral
Difficult
Very Difficult
What are the common issues you encounter while using the software?
*
Do you have any specific suggestions for improving the overall usability of the software?
*
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Are there any elements of the user interface that you find particularly confusing or cumbersome?
*
Please provide some examples of computer software that you find more user friendly or intuitive as well as what features make you feel this way.
*
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For each of the following areas, please rate your satisfaction with the current workflows and functionality (Very Satisfied, Satisfied, Neutral, Unsatisfied, Very Unsatisfied):
Installation
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Organizing part and routine trees
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Configuring data collection tools (DAQ Source)
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Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Managing traceability and assignable causes
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Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Generating and customizing reports and audit reporting
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Software update workflow (Service Packs)
*
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Do you have any areas that you would prioritize for workflow improvements?
*
What ideas could improve the workflows or features in the software?
*
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What types of measuring tools and instruments do you use with our software? (Please list them.)
*
Is your data predominantly entered by keyboard or digitally? (Keyboard, Digital, Import, Automated or DDE)
*
What challenges do you face during digital data entry?
*
What challenges do you face during manual or keyboard data entry?
*
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Does the MeasurLink reporting meet your organization’s reporting requirements?
*
Yes
No
How can the process of creating reports be improved?
*
What improvements would you like to see in the data reporting features?
*
Could you provide specific suggestions for enhancing data management and reporting capabilities?
*
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What specific additions or enhancements would you suggest for the support resources?
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How effective is the help documentation provided with the software?
*
Very Effective
Effective
Neutral
Ineffective
Very Ineffective
How effective are the MeasurLink online training resources (eLearning or YouTube)?
*
Very Effective
Effective
Neutral
Ineffective
Very Ineffective
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Overall, how satisfied are you with MeasurLink SPC and Data Management software?
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Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
What aspects of MeasurLink SPC Real-Time are you very happy with?
*
How has MeasurLink improved your quality control program?
*
What is the most significant change you would like to see in the next major release?
*
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Please provide any additional comments or suggestions that could help us improve the overall experience with MeasurLink SPC and Data Management software.
*
Thank you for your insights and time!
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