Add-On/Skip/Reschedule Form

Name (to match to account)*

First NameLast Name

Email*

example@example.com

Phone Number*

Please enter a valid phone number.

I would like to

Request an Add-On service for my next visitSkip/Reschedule my cleaning

Select the Add-On service and we will make the scheduling adjustments for your upcoming visits. (please notify us at least 2 days prior so we can make the time adjustments for our schedule.)

Tidy Package $35+taxInside Oven $65+taxInside Fridge/Freezer $65+taxWash/Dry/Load/Unload Dishwasher $20 per sink loadWash/Dry/Fold Laundry $25 per load30 min Additional Time $35+tax60 min Additional Time $65+taxWindows (varies depending on window count and services, but can average $10-$15 per window inside and out)

If 30 or 60 min additional time was selected what areas would you like us to work on?

We understand life happens, however we also firmly believe in providing consistent scheduling for our AMAZING staff!

Our CANCELLATION/SKIP and RESCHEDULE policy is as follows:

🚫 Cancellation/Skip Policy:
All appointments canceled 48 hrs PRIOR to their day/time will not be charged.
This EXCLUDES weekends. All Monday Cancellations must be submitted BEFORE Friday at 5pm to avoid Monday morning chaos to our schedules.

All appointments cancelled WITHIN 48 hrs of their time will be considered a “Last Minute Cancellation” and charged 50% of the total cost of services.
This is to compensate our staff for the loss of time and work, leaving a gap in our schedule.

Whether your experiancing loss of power, pre-planned family vacations, plumbing issues OR circumstances beyond anyones control……we understand.
However, if you are requesting us to skip your upcoming visit please know we will make a price adjustment for your next cleaning so our techs can dedicate the time for the additional build up.

If you are WEEKLY your next visit will increase by $10
If you are BI-WEEKLY your next visit will be increased by $15
If you are MONTHLY your next visit will increase by $25

In the event that Anchored Cleaning Services, LLC needs to cancel the cleaning, due to extreme weather, or circumstances beyond our control, we will provide the client with 1-2 alternative dates/times ASAP.

🚫 Repeated Cancellation Policy:
Any clients who exceed 4 cancelations within a 60 day period will be notified and automatically moved to monthly visits with the monthly quoted price.

🚫 Sickness/Covid Policy:
Any cancelations due to illness or Covid exposure will be considered exempt from the 50% charge and additional fees will be waived. However, as with repeated cancellations, we reserve the right to move visits to a monthly schedule and price adjustment for the health of our staff.

📆 Reschedule Policy: If you need to Reschedule your cleaning it must be within the next 5 days of your original appointment date.
Cleanings that are rescheduled within 5 days PRIOR to 48 hours of the appointment will not be charged the 50% cancellation fee.

Original Date of Service*

Date

I Need to: (select option below)*

Optional Reschedule Date 1

Must be within 3 business days prior or after original date.

Optional Reschedule Date 2

Must be within 3 business days prior or after original date

Select your prefered time

MorningsAfternoonsAnytime

I have read and agree to the Cancellation/Skip/Reschedule Policy*

Yes

Add-On or Change of Service