Rescheduled appointments will need to notify 48 hours prior to their appointment date. If they do not, they will Forfeit the deposit.
Clients are given 1 free reschedule if made more than 48 hours prior to their appointment date.
If clients are more than 20 mins late for their appointment (without reaching out over IG to let me know if they will be longer) They will forfeit their deposit.
If a Client no calls/no shows. I will not be taking bookings from them again, no exceptions.