Scheduling & Cancellation:
At the time of inquiry, participants must schedule 4 sessions. These sessions are booked based on the instructor’s availability and commitment. Once scheduled, sessions cannot be changed or cancelled except in cases of sickness or emergency.
Cancellations Due to Sickness:
If a session is canceled due to sickness, we will do our best to reschedule within the instructor’s schedule, but this is not guaranteed.
No-Show Policy:
If a participant fails to show up for a scheduled session without prior notification, the session will be forfeited and the participant will be charged for the session.
Expiration:
All private swim lessons expire 1 year from the date of purchase. After this period, any unused sessions will be forfeited, and no refunds will be issued.
Non-Transferable:
Lessons are non-transferable and cannot be shared or transferred to another individual under any circumstances.