FAQs
Is this a rental?
This is a unique Lease Rental Program. It’s considered a lease because you can keep the car for as long as you like, but it’s also similar to a rental because the vehicle cannot be purchased. The difference is that leases typically involve longer-term commitments, while rentals are more flexible—and we’ve combined the best of both worlds to give you an easy, hassle-free way to always drive a reliable vehicle. Once you’re in our system, there’s no need for credit checks or Social Security numbers ever again.
Are there any refunds?
Once your vehicle is booked, there are no refunds. If you miss your reservation, there will be a $99 rebooking fee. The same fee applies if you arrive at the location and cannot rent the vehicle for reasons such as insufficient funds on your credit card. Additionally, if we need to rebook the reservation for any reason on your end, a $99 rebooking fee will apply.
Please note: after the vehicle is rebooked, the original rate is not guaranteed. The price may change based on availability at the time of rebooking.
Traditional Lease vs. The Real Rentals Lease
Traditional Lease:
Requires 700+ credit score & bank approval
Income verification and paperwork required
Mileage limits and locked-in terms (can’t return early)
Penalties if you end the lease before it’s over
The Real Rentals Lease:
No credit check – everyone’s approved
No income verification or bank approval
Flexible terms — 12 months & up
Return anytime, no penalties
Quick approval, easy process
How do I know this is not a scam?
You will pick up your vehicle from an established corporate location that has been in business for over 100 years. This ensures legitimacy and reliability.
If I decide I don’t want the car anymore, can I return it?
Yes, there’s no obligation to keep the vehicle. You can return the car at any time. If you return it in the middle of the month and have prepaid for the full month, you will be refunded for the unused days. The vehicle must be returned in the same condition to avoid additional charges.
Do you offer insurance?
Yes, we offer insurance at an additional cost. You can either add insurance when you arrive at the location or discuss your options prior to booking.
We also partner with an insurance company that offers liability coverage ranging from $150–$400 per month, depending on the vehicle. If you already have insurance (full coverage or liability) on your personal vehicle, it may extend to your rental, so additional insurance might not be required.
Is the down payment a one-time payment?
Yes, the down payment is a one-time payment. When you arrive at the location, you will pay the deposit and prepay for the first month of your rental. Payments for subsequent months will follow the monthly schedule.
When and how is the deposit paid?
The down payment fee is paid prior to picking up the vehicle. It can be paid electronically through Zelle, Apple Pay, Venmo, Cash App, PayPal, credit card, or debit card.
When you arrive at the location, you will pay for the monthly rental fee. Deposits typically range from $200–$500, depending on the vehicle, and will be refunded within seven days, provided the terms of the rental agreement are met.
Down Payment vs Deposit — Know the Difference 💡
Your down payment secures your vehicle before pickup and can be paid electronically. This covers the sourcing, paperwork, and registration process — everything needed to get your car ready. Down payments range from $1,000–$2,500, depending on the vehicle and pickup location.
Your deposit is separate and paid at the pickup location. It’s $100–$300 and is refundable within 7 days back to your card.
Altogether, your down payment, deposit, and first month’s car payment will total around $2,000–$4,000. Also depends on the car you choose. This will covers all fees needed to get your vehicle and get you on the road. 🚗💨
What happens if I miss my reservation, need to reschedule, or cancel for any reason?
We are happy to reschedule your booking. If the original rate is still available, you can retain it; however, rates may change daily (sometimes even twice a day), so there is no guarantee that you will secure the same price.
In the event of a reschedule, a $99 fee will apply. If the same price is unavailable, we can either search for a comparable rate or hold off on the reservation until we secure a price you are comfortable with.