Baskin Robbins - 5035 West Main Street, Kalamazoo, MI

Now Open

Store Hours:

Monday - Thursday 11 AM - 10 PM

Friday - Sunday 11 AM - 11 PM

 

Baskin Robbins Kalamazoo Job Application

Job Descriptions:

Cake Decorator

The cake decorator is a key position. You must be able to work with customers to design and decorate a variety of cakes for various occasions by preparing icing, ice cream, and other ingredients, and overseeing the overall operation of our cake business.

Essential Duties and Responsibilities:

• Packages, labels, and prices cakes.
• Maintains, cleans, and polishes the refrigerator showcase for cakes and ice cream.
• Keeps display refrigerator showcase fully stocked.
• Keeps up to date with the latest trends in both flavors and aesthetic appeal.
• Fills customer special orders and quote accurate pricing, both in person and by phone.
• Designs, prepares, and decorates cakes according to customer specifications.
• Delivers cakes directly to customers, when needed.
• Cleans work area, washes counters and restrooms, and performs other cleaning tasks.
• Maintains and cleans the cake freezer.
• Organizes stock in the cake freezer.
• Calculates inventory and orders necessary ingredients and materials.
• Adheres to health and safety regulations by maintaining product freshness and sanitation.
• Provides customer service, when needed
• Able to lift and transport restaurant goods and equipment of up to 50 pounds across short distances in the restaurant.
• Willing to work a flexible schedule.
• Able to endure prolonged periods of standing, walking, bending and stooping and adhere to proper techniques to ensure safety.

Qualifications:

• Previous experience as a cake decorator is preferred.
• Previous experience working in a cafe or quick service restaurant preferred
• Meet safety and sanitation standards. Anticipate and understand guests' needs and exceed their expectations.
• Capable of counting money and making change.
• Eligible to work in the United States.
• 18 years of age or older.

The starting wage for this role is $13.00 per hour plus tips (Avg $1-$6) extra per hour. However, based on your experience and skills, there is potential for this rate to increase.

Crew Member

As a Crew member, you’ll deliver fast, friendly, and accurate service to guests while serving up treats for every occasion. You will help maintain a clean and organized shop including restocking supplies and ensuring a safe and sanitary environment.

Essential Duties and Responsibilities:

• Willing to work a flexible schedule.
• Able to lift and transport restaurant goods and equipment of up to 50 pounds across short distances in the restaurant.
• Able to endure prolonged periods of standing, walking, bending and stooping and adhere to proper techniques to ensure safety.
• Ability to learn and comprehend proper use and maintenance of relevant kitchen equipment and machinery.
• Cleans work area, washes counters and restrooms, and performs other cleaning tasks.
• Maintains and cleans the cake freezer.
• Organizes stock in the cake freezer.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

• Previous experience working in a restuarant or quick service restaurant preferred.
• Capable of counting money and making change.
• Meet safety and sanitation standards. Anticipate and understand guests' needs and exceed their expectations.
• Eligible to work in the United States.
• 16 years of age or older.

The starting wage for this role is $11.00 per hour plus tips (Avg $1-$6) extra per hour. However, based on your experience and skills, there is potential for this rate to increase.

 

Shift Leader

Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Essential Duties and Responsibilities:

• Willing to work a flexible schedule.
• Able to lift and transport restaurant goods and equipment of up to 50 pounds across short distances in the restaurant.
• Support a respectful team environment.
• Communicate shift priorities, goals and results with team members.
• Able to endure prolonged periods of standing, walking, bending and stooping and adhere to proper techniques to ensure safety.
• Ability to learn and comprehend proper use and maintenance of relevant kitchen equipment and machinery.
• Cleans work area, washes counters and restrooms, and performs other cleaning tasks.
• Dipping Cabinet Maintenance.
• Maintains and cleans the cake freezer.
• Organizes stock in the cake freezer.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.
• Identifies and resolves issues and problems.
• Develops and maintains relationships with team.
• Resolve guest issues.
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Support the training of crew members as requested.
• Provide coaching and feedback to crew members.
• Manage cash over/short during shift.
• Ensure all products are prepared according to Brand standards.
• Execute restaurant standards and marketing initiatives.
• Must be available to work between the hours of 2 PM - 11 PM

Qualifications:

• Previous experience working in a restuarant or quick service restaurant preferred.
• Capable of counting money and making change.
• Meet safety and sanitation standards. Anticipate and understand guests' needs and exceed their expectations.
• Eligible to work in the United States.
• Math and writing skills
• Basic computer skills
• 18 years of age or older.

 

Assistant Store Manager

ASM are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Essential Duties and Responsibilities:

• Willing to work a flexible schedule.
• Able to lift and transport restaurant goods and equipment of up to 50 pounds across short distances in the restaurant.
• Support a respectful team environment.
• Communicate shift priorities, goals and results with team members.
• Able to endure prolonged periods of standing, walking, bending and stooping and adhere to proper techniques to ensure safety.
• Ability to learn and comprehend proper use and maintenance of relevant kitchen equipment and machinery.
• Cleans work area, washes counters and restrooms, and performs other cleaning tasks.
• Dipping Cabinet Maintenance.
• Maintains and cleans the cake freezer.
• Organizes stock in the cake freezer.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.
• Identifies and resolves issues and problems.
• Develops and maintains relationships with team.
• Resolve guest issues.
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Support the training of crew members as requested.
• Provide coaching and feedback to crew members.
• Manage cash over/short during shift.
• Ensure all products are prepared according to Brand standards.
• Execute restaurant standards and marketing initiatives.
• Must be available to work between the hours of 2 PM - 11 PM

Qualifications:

• Previous experience working in a restuarant or quick service restaurant preferred.
• Capable of counting money and making change.
• Meet safety and sanitation standards. Anticipate and understand guests' needs and exceed their expectations.
• Eligible to work in the United States.
• Math and writing skills
• Basic computer skills
• 18 years of age or older.

 

Restaurant Manager

As a Restaurant Manager you will be responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. You will be responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. You will coach Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. You will set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Essential Duties and Responsibilities:

• Willing to work a flexible schedule.
• Able to lift and transport restaurant goods and equipment of up to 50 pounds across short distances in the restaurant.
• Able to endure prolonged periods of standing, walking, bending and stooping and adhere to proper techniques to ensure safety.
• Ability to learn and comprehend proper use and maintenance of relevant kitchen equipment and machinery.
• Create weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards 
• Completion of DCP and other vendor orders Conduct self-assessments and corresponding action plans 
• Ensure restaurant budget is met as determined by Franchisee Manages cash over/short in restaurant and ensures team members are following franchisee's cash management
• Engages with Baskin' Brands Field Operations team as appropriate
• Recruit, hire, onboard and develop restaurant team members
• Plan, monitor, appraise and review employee performance
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Qualifications:

• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• Previous leadership experience in retail, restaurant or hospitality College Degree preferred
• Capable of counting money and making change
• Meet safety and sanitation standards. Anticipate and understand guests' needs and exceed their expectations
• Eligible to work in the United States.
• 18 years of age or older.

What is your availability?

Disclaimer:

You are applying for work with a franchisee of Baskin Robbins, not Dunkin' Brands, Inc., Dunkin' Donuts, or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.