• Proper Salon

    Digital consultation form and online booking link

  • Welcome!
    Thank you for considering me to take care of you and your hair!

    New guests start working with me through this short form, it allows me to get to know you and your hair goals so that I can ensure we're a good fit and that your initial appointment is booked properly.

    Please complete the form in full and you will be directed to my online booking link when finished. If you have any questions or need support please email me at rachel@proper-salon.com.

  • Photos are not necessary, but very helpful!

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  • Hair Color Appointment Prep

  • Before the Appointment

    1. Wash your hair 24-72 hours before your appointment.
    -     Basically, i dont want you to scub your head to soon before to your appoinment because it can cause micoabrasions on your scalp and that can make your scalp more sensitive to bleach or other high ammonia colors. Color will penerate thru most products, dirt, and oil.

    2. Do not use "spray on" grey coverage products for your appointment.
    - Color will penerate thru most products, dirt, and oil but the spray on cover for greys are usually waterproof and sometimes make the color more resisitant. I understand if you need your greys covered, you obviously dont want to see them. Let me know or please wash it out beforehand. I really like and recommend the Color Wow grey coverage powder. I also sell it in the salon.

    2. Take pictures of your shampoo, conditioner, favorite & least favorite styling products.
    - We can go over any concerns and make sure that your shampoo and conditioner is good for your new hair color. If you really enjoy a product we can use something compareable. If you dont, we can try to troubleshoot as to why or if its better for a different season.

    3. Bring photos of hairstyles you like, or want to avoid.
    - If you didn't upload any inspiration photos to this form, bring some that could show off the shape, volume or style you're looking for. This could be a picture of you, a celebrity, or pintrest picture. If you are struggling to find pictures of what you want, pictures of what you specifically don't want can help a lot too

     

    Day of Appointment

    1. If you have any product allergies, feel free to bring your own products.
    - This includes styling products, shampoos, and/or conditioners.

    2. If you have spray on grey coverage, rinse it out.
    - If you dont have time to do so, let me know.

    3. Wear a low collar or tee shirt.
    - This just helps with seeing the real shape of your hair and how it falls. 

     

    After the Appointment

    I will text you the Monday or Tuesday after your appointment checking in with how your hair is doing after you've washed it and have worn it a few days. If you need any refinements or the color isn't what we were going for let me know. If theres any issues with your color and/or any products you purchased let me know within 7 days and we will make it right.

  • Goddess Glitter Tinsel Application Prep

  • Before the Appointment

    - Wash your hair the night before your appointment.
    Tinsel appointments on their own do not include a shampoo or blow dry and are priced for timing. So you get the most if we're able to just start putting the strands in ASAP. Dirty and oily hair can make the application more challenging and the strands may slip more.
     

    Day of Appointment

    - Arrive with down, dry, and clean hair styled in a way you wear it often.
    We can run a quick curling iron after the application to style it afterwards

    - CURLY HAIR
    Tinsel can work in curly hair but the application would require me to comb and sort thru your hair and its not going to get a little frizzy and won't be as wearable afterwards. For best results and the most effective application i would reccomend smoothing your hair before outting them in. Add a style to your appoinment in this case.

     

    After the Appointment

    I will text you the Monday or Tuesday after your appointment checking in with how your hair is doing after you've washed it and have worn it a few days. If you need any refinements or the tinsel is shedding excessivly we can put more in. Please let me know if you have any issues with the tinsel or any products purchased within 7 days.

  • Scalp Facial Prep & Expectations

  • About the Appointment

    - Think of this as a spa service.
    You dont need makeup and we might rub some off around the hairline if you do wear it. 

    - This service does not include a blow dry or style.
    The scalp facials are booked for timing and do not account for styling. If you want to add a blowdry or style please book accordingly and add extra time.

    -  

    Day of Appointment

    Arrive relaxed with minimal makeup and reasonably clean hair.
    - Your hair doesn't have to be freshly cleaned but a dirty scalp can make it hard to see the underlying issues or symptoms.

     

    After the Appointment

    I will text you the Monday or Tuesday after your appointment checking in with how your scalp is doing after a few days. If theres any issues with any products you purchased let me know within 7 days and we will make it right.

  • Haircut Donation Guidelines

    Donating your hair is an amazing gift! 

  • I partner with two incredible hair donation companies. Both are nonprofits dedicated to providing free, high-quality hair replacements to children and young people who have lost their hair due to medical reasons and they assist families from all racial, economic, and medical backgrounds. They do have different requirerments for the hair donation as listed below.

    Wigs for Kids

    • Requires a minimum 12 inches of hair.
    • Hair must be virgin meaning no permanent color, relaxers, or perms.
    • Temporary color or highlights are okay only if completely grown out.
    • Must be clean, dry, and bundled in a ponytail or braid.

    Children With Hair Loss

    • Requires a minimum of 8 inches of hair.
    • Color-treated or permed hair is accepted if it's in good, healthy condition.
    • Gray hair is also welcome.
    • Must be clean, dry, and bundled in a ponytail or braid.


    Both organizations recommend hair that’s healthy, strong, and free of damage or buildup so it can be used to create the best possible wig for a child in need. Let me know if you would prefer an organization to donate to or we decide what the best fit is during your consultation.

    I will package your hair properly and ship off to donate, unless you prefer to do it yourself.

    Scheduling

    To schedule a donation haircut please choose "I want an inital haircut" and come to your appointment with clean dry hair. We will first cut off the donation, shampoo and then proceed with the desired haircut & style.

    **If you come to your appointment with dirty hair we will either have to reschedule or you will be charged for the extra time of shampooing and drying before we can cut off the donation. We would then shampoo again and proceed with your desired haircut. This can double the appointment time so its important to come with clean dry hair.

     

    After the Appointment

    I will text you the Monday or Tuesday after your appointment checking in with how your hair is doing after you've washed it and have worn it a few days. If you need any refinements or the shape isnt what we were going for let me know. If theres any issues with your haircut and/or any products you purchased let me know within 7 days and we will make it right.

    Donation Pricing

    All donation cuts will receive 20% off of their haircut service. 

  • Curly Cut Tips

    Not required but is very helpful to give you the best haircut for your curls.

  • Before the Appointment

    1. Wash your hair  no less than one or two days before your scheduled appointment.
    - This helps me to see your hair in most natural and desired state, so we can shape it in a way that works best for how you style it. If you are struggling with styling and working just do your best and we can work through it together.

    2. Take pictures of your favorite & least favorite styling products.
    - We can try to use something similar if you love them or we can troubleshoot why you might not be getting the results you want. Sometimes certain products just aren't the best for everyone's specific hair or they work better depending on the season.

    3. Bring photos of hairstyles you like, or want to avoid.
    - If you didn't upload any inspiration photos to this form, bring some that could show off the shape, volume or style you're looking for. This could be a picture of you, a celebrity, or pintrest picture. If you are struggling to find pictures of what you want, pictures of what you specifically don't want can help a lot too

     

    Day of Appointment

    1. Arrive with down, dry, and defined curls styled in a way you wear it often.
    - Avoid ponytails, clips, buns, or braids before the appointment to prevent curl disruption.

    2. Wear a low collar or tee shirt.
    - This just helps with seeing the real shape of your hair and how it falls. 

     

    After the Appointment

    I will text you the Monday or Tuesday after your appointment checking in with how your hair is doing after you've washed it and have worn it a few days. If you need any refinements or the shape isnt what we were going for let me know. If theres any issues with your haircut and/or any products you purchased let me know within 7 days and we will make it right.

  • Haircut Tips

    Not required but is very helpful to give you the best haircut for your style..

  • Before the Appointment

    1. Wash your hair a day or two before your scheduled appointment.
    - This helps me to see your hair and scalp in its most natural state, so we can shape it in a way that works best for how you style it. If you are struggling with styling and working just do your best and we can work through it together.

    2. Take pictures of your favorite & least favorite styling products.
    - We can try to use something similar if you love them or we can troubleshoot why you might not be getting the results you want. Sometimes certain products just aren't the best for everyone's specific hair or they work better depending on the season.

    3. Bring photos of hairstyles you like, or want to avoid.
    - If you didn't upload any inspiration photos to this form, bring some that could show off the shape, volume or style you're looking for. This could be a picture of you, a celebrity, or pintrest picture. If you are struggling to find pictures of what you want, pictures of what you specifically don't want can help a lot too!

     

    Day of Appointment

    1. Arrive with your hair styled in a way you wear it often.
    - Avoid messy buns or clips if you like to work with your natural texture.

    2. Wear a low collar or tee shirt.
    - This just helps with seeing the real shape of your hair and how it falls. 

     

    After the Appointment

    I will text you the Monday or Tuesday after your appointment checking in with how your hair is doing after you've washed it and have worn it a few days. If you need any refinements or the shape isnt what we were going for let me know. If theres any issues with your haircut and/or any products you purchased let me know within 7 days and we will make it right.

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  • Booking Instructions

    PLEASE READ CAREFULLY BEFORE SUBMITTING

  • Once you're finsihed with this, you will be redirected to the online booking page. If the redirect does not work, check your email for the direct booking link!

     

    How to Schedule Your Appointment

    Step 1: You will be redirected to the online booking site after you are finished with this form.

    Step 2: Find the "NEW CLIENT PACKAGES" section in which you'll find the service options to choose from.

    Step 3: Select the service option you want or if you're unsure, the one stated in the email in which you received this form.

    Step 4: Follow the prompts to book your appointment.

     

    - You will be required to put a Credit Card on file (stored securely) to book, however you will not be charged anything until the end of your appointment, in which you can use whichever payment method most convenient for you.

    - If you're unable to book an appointment that works well for you, you will also receive a link to the Existing Guest Waitlist in the email sent upon the submission of this form.

     

    If you have any troubles or questions, please reach out at rachel@proper-salon.com and I'll get back to you as soon as possible.

  • Salon Policies

    Grace will be given as seen fit in lieu of weather, sickness and personal matters etc.

  • Cancellations & Rescheduling

    • Proper requires 24 hours notice to cancel or reschedule an appointment.
    • Cancellations within that window are subject to a cancellation fee amounting to 20% of the original service scheduled.
    • Each client receives 1 courtesy waiver per year which can be used to avoid a cancellation fee.
    • In cases where a client cancels more than 3 times within a 6 month time frame a $75 non-refundable booking deposit may be required for future bookings.

    Late Policy
    Communication is key

    • Notify me if you are running late, no communication can result in a no-show
    • Appointments are carefully scheduled to ensure the best possible experience. If you are more than 15 minutes late, your service may be modified to fit the remaining time, or rescheduled with a cancellation fee amounting to 20% of the original service scheduled.
    • If you are more than 20 minutes late and haven't communicated, this will result in a no-show.
    • Repeated late arrivals may result in a rescheduling restriction or additional deposit requirements.

    No Shows
    Communication is key.

    • If we do not hear from you within the no-show window, the full or partial service fee may be charged.
    • 50% of the scheduled services will need to be paid. This cannot be used towards any future services.
    • Reoccurring no shows will result in being permanently banned from any future services.

    Deposits

    • A 20% booking deposit is required to book any appointments that will take longer than 4 hours and go towards the service scheduled.

    Adjustments
    Loving your hair is my top priority!

    • If you are unhappy with your service, please notify me within 7 days of the provided service, I will happily go over options of adjustments and we will schedule a complimentary adjustment appointment.
    • Going to another stylist or adjusting your own hair voids all adjustment possibilities.

    Refunds & Returns

    • No refunds will be given on services or deposits. If you are unhappy with a service provided, this will fall under the Adjustment Policy
    • Unopened or lightly used products may be returned within 14 days of purchase for either store credit or a product exchange. All returns are subject to approval.

    Payment & Card Authorization

    • We accept all major credit/debit cards, cash, and personal checks. Payment is due in full at the end of each appointment.
    • By placing a card on file, you authorize us to charge for late cancellations, no-shows, and outstanding balances per our policies. Your card is stored securely through our booking system.

     

  • Terms & Conditions

  • By completing this form, I am submitting a digital consultation form and will be directed to the online booking when finished. I can then book the new guest package that best aligns with my needs. In response, I will receive an email about the service that I chose and how to prepare for it. If there are any issues with the appointment booked Rachel will contact me via text within 24 hours.


    Generally, new guests are able to be seen within 2-3 weeks of appointment submission request, but guests with limited availability or long appointments may have to wait up to 8 weeks to be seen.


    I understand that Proper Salon has a strict 24 hour cancellation policy and if I do cancel my appointment with less than 24 hours notice, I may be banned from booking future appointments with the salon.

     
    By clicking the submit button below, I agree to these terms.

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