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    Please read through the group class terms and conditions before registering for your class.

    Payment Policy:

    I do NOT offer ANY type of refund or credit for group classes once payment is made, unless we are forced to cancel the class. If for some reason you are unable to have your child take the class(es), you are allowed to find another student to pay you to take your spot. I will not be involved in any monetary transactions of this type. Just provide me with the contact information of the person who has taken your place, and I will set them up in the system. This must be done no later than the end of the first week of class. Classes cancelled due to low enrollment will get a complete refund MINUS the fee charged by the payment processor to take the payment (PayPal is 3.49% + 49) OR we can apply the class fee to another class.

    Lesson Recordings:

    It is important to me that learners feel safe and supported in the classroom. It is also important that I have the ability to document and investigate any safety concerns. I record live sessions and store them for a period of 6 months. I may share recordings with individuals (such as parents/guardians of involved participants) involved in the discussion of any classroom incident if necessary for a safety issue.

    Parents may also request the lesson recording if their child was absent from class so that they can still keep up with the class. When parents make this request, they agree that they will not share the recording with anyone else. The recording must only be used for learning purposes.

    Missed Classes:

    Missed classes can not be made up unless I have another section running the same week that your student may join.

    Session Recordings:

    Our sessions are recorded but not made available publicly. Parents may request recordings to review in the event a behavioral issue needs to be addressed.

    Class Participation:

    I ask that students have their camera and mic on during our class meetings. If this is an issue, please contact me ahead of class start time.

    Student Behavior:

    It is important to me that all students have a safe and enjoyable classroom experience, so I have some behavioral guidelines to reach that goal.• Mute microphones if there is excessive background noise

    • Students must wear clothing when on camera

    • No flooding the chat with off-topic content. I will have the setting set to where students can only communicate with me.

    • No sharing contact information with other students without parent permission

    • No disruptive behavior that distracts other learners (such as constantly changing background screen, changing screen name to something silly, making faces at the camera, etc.)

    • Be respectful to everyone in class

    • Come to class prepared to learn and participate

    Response to Behavioral Concerns:

    My top priority is that all learners get the best experience they can out of the class.

    This means that my response to behavioral concerns is to address the individual problem with the least amount of disruption as possible to the student concerned. In general, I try to mitigate a specific behavior rather than remove a student from the classroom or limit their participation. Here are some examples of ways that I may address behavioral issues:

    • Disable particular functions of the online classroom (for example, turn off annotate, manually mute microphones,   turn off a video feed)

    • Privately reach out to students to ask them to stop the behavior during class via chat

    • Move the student to the waiting room for a few minutes to allow them to refocus before joining our class again

    • Remove a student from live sessions   but allow them to continue in the rest of the course. In this case, parents will be contacted to make a plan to avoid the issue in the next class.

    • Remove a student from the class altogether if behavior continues and it impacts the learning of others.

    * Please note that if a student is removed from class permanently for behavior issues, you will not be given a refund for the remaining classes.

    Safety in Live Meetings:

    I use the “Waiting Room” so that learners cannot enter the classroom until I am present and open the class. This ensures I am present to observe group activity in live meetings and that strangers cannot enter our classroom. I am well-versed in the safety features to shut off cameras, turn off chat, and eject a participant from a meeting. In the rare event that there is an incident during a live meeting that jeopardizes student safety, I will contact Parents/Guardians using contact info given as soon as possible.

    Discussion Boards:

    Depending on the class, I use internal discussion boards that are not accessible by people outside of the classroom. I monitor these discussion boards.

    Sharing Personal Information:

    Learners are instructed to never share physical addresses via the discussion boards or live meeting chats.

    Learners are instructed to only share personal contact information (such as email addresses, social media accounts, etc.) with parent/guardian permission.

     

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