Frequently Asked Questions
Processing Time?
There is a 2-4 week processing time on all custom glam bottles & wine glasses. Ready to ship items will be shipped next business day. Once shipped, packages generally arrive within 3-4 days.
Shipping Policy
The shipping carrier used is The United States Postal Service. You will be provided a tracking number via email. With the tracking your order is insured.
Can I Modify Or Cancel My Order?
Due to our efforts to ensure that you receive your order as quickly as possible, we are unable to cancel or make changes to your order after you have placed it with us.
Luxury Glass Care?
With proper care, your luxury glass will last a litetime as they are sealed under several layers of FDA compliant epoxy resin. In order to preserve the design and to keep the colors vibrant, hand washing and drying are recommended. Do not soak your glass.
Disclaimer
All luxury glasses are one of a kind and hand crafted therefore, differences may be present. We do not mass produce or outsource any part of the designing process.