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  • New Guest Onboarding Form

    It's time to book your appointment!
  • This will take less than 5 Minutes!

  • Hey there! It's time to book your first appointment. Here we'll just get some essential information from you that will allow us to make your experience amazing. Once you get to the end, you'll see instructions on how to book your first appointment with us. Please follow the directions carefully!


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  • Cancellation Policy:
    I understand that things can come up. I value your time, and hope you value mine too. In the event you need to cancel your appointment, please be sure to notify me no later than 12 hours before your scheduled appointment. Failure to notify in time will incur a cancellation fee. To ensure our cancellation policy is upheld we require a credit card to book any appointment. Any appointment not cancelled within 12 hours of the scheduled date and time falls under my cancellation policy protocol. You will be charged 25% to your card on file of what the scheduled services were valued at. If you have any questions regarding this policy please communicate them before committing to an appointment.

    Saved Payment Method:
    All guests' payment methods are safely and securely stored on file using our POS system. Our POS system uses Authorize.net, the world’s leading secure and PCI compliant online payment processor.

    Service Adjustment Policy:
    Your satisfaction is the highest priority. If you are not completely content, please let us know during your service or within 7 days after your service has been performed.We are committed to making any needed corrections, as long as it falls within the services discussed and agreed upon during the consultation. We will be pleased to accommodate you free of charge in most circumstances. For said complimentary service to be done, this request must be made within 7 days of your initial appointment.

    Product Return Policy:
    A very lightly used product may be returned by the next scheduled appointment you have with us. Make sure to reach out to us with your concerns as soon as possible after using the product​.

    Salon Etiquette:
    Discriminatory/Derogatory statements and actions are prohibited in the salon and will not be tolerated. Our staff has the right to refuse service to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service.

    Confidentiality and Privacy:
    Every client has the right to privacy and confidentiality. The conversations you have with your stylist will remain confidential. Client information and email lists are confidential and will not be sold or shared with outside companies.

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  • PLEASE READ CAREFULLY BEFORE SUBMITTING:

    Once you click submit, you will be redirected to the online booking page. If the redirect does not work, check your email for the direct booking link!

     

    Booking Instructions:

     

    Step 1: Once you're redirected to the booking site, you'll want to choose the staff you'd like to book with.

     

    Step 2: Find the Cut Only, Color Only or Cut and Color in which you'll find the Booking Blocks to choose from.

     Here's a breakdown of the booking blocks 

    Step 3: Select the Booking Block you believe to be the one you're looking for.

     

    Step 4: Follow the prompts to book your appointment.

    You will be required to put a Credit Card on file (stored securely) to book with us, however you will not be charged anything until the end of your first appointment with me, in which you can use whichever payment method most convenient for you.

     

    If you're unable to book an appointment that works well for you, you can add yourself to our Waitlist on the booking website.

     

    You'll also be receiving multiple follow up emails from me with more information on how to prepare for your appointment, so make sure to add hello@cityhippiestudios.com to your contacts in your email and always check your junk mail to make sure you don't miss them!

     

    If you have any troubles or questions, please reach out at hello@cityhippiestudios.com and we'll get back to you as soon as possible.

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