IT Support Form
Submit An IT Support Request
Your Name
*
First Name
Last Name
E-mail
*
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
WrkPod Location
*
Please Select
WrkPod HQ
WrkPod Northside
WrkPod Downtown
WrkPod Campus
WrkPod Cebu
WrkPod Bacolod
Your Company / Clients Name
*
Request Type
*
Please Select
Network & Internet Connection Issue
Power Or Workstation Concern
Computer Hardware Troubleshooting
Computer Software Troubleshooting
Equipment Procurement
Equipment Warranty Concern
Procure Computer Upgrades
Request Additional IT Support
Do you require any additional IT Support? (Billable)
Email Setup and Troubleshooting
Printer Installation and Troubleshooting
Reset A Computer To Factory Settings
Hard Reset (Wiping OS)
User Account Management
Install Operating System
Remote Access Configuration
Data Backup & Recovery
Cloud Service Configuration
Install & Configure Software
VoIP and Telephony Support
Installing and Configuring VPN
Basic Endpoint Security (EDR/XDR)
Advanced Endpoint Security (EDR/XDR)
Data Security & Policy Creation
How can we assist you?
*
When did you first notice this issue?
*
-
Month
-
Day
Year
Date
Hour Minutes
AM
PM
AM/PM Option
Are you using WiFi or hardwired connection?
*
Please Select
Wired
WiFi
Both
*Please disable WiFi when using hardwired connectivity and vice versa.
Attach a screenshot of your speed test from "www.speedtest.net"
Browse Files
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What is your network port number?
The number is shown where you connect your computers ethernet cable into the wall socket.
What is your local IP Address?
Learn how to find it: https://youtu.be/P4T9hgDVhG4?si=YBF9nq9HdkxkXMeq
Attach any relevant files
Browse Files
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Choose a file
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Submit Support Request
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