Housing Directory User Feedback Survey

Housing Directory User Feedback Survey

Thank you for using the Housing Directory, a comprehensive resource created to assist refugee and newcomer populations in finding local housing services, resources, and providers. We appreciate your feedback to help us improve this resource. This brief survey will take only a few minutes and covers ease of navigation, information accuracy, and overall satisfaction. Your input will help us enhance the directory to better serve our users. Thank you for your valuable feedback!
In which state did you use the Housing Directory?*
If you selected "more than one state" in response to the previous question, please list all states where you used the Housing Directory:*
What is your primary role in using the Housing Directory?*

Refugee or newcomerResettlement agency staffSponsorOther
How did you hear about the Housing Directory?*

Internet searchSocial mediaReferral from a friend or colleagueResettlement agencyOther
How easy was it to navigate the Housing Directory?

Very easyEasyNeutralDifficultVery difficult
If you selected "difficult" or "very difficult" for the previous question, what specific aspects of the Housing Directory did you find challenging to use?
Did you find the information you were looking for?

YesNoPartially
Which service categories did you use? (Select all that apply)

Affordable Housing ProgramsEmergency & Crisis Housing ProgramsFinancial Assistance ProgramsHomeownership ProgramsHousing Counseling & SupportLegal Assistance & AdvocacyPublic Housing Authorities & HUD OfficesResettlement AgenciesSupportive Community Services
How useful did you find the information provided in the Housing Directory?

Very usefulUsefulNeutralNot very usefulNot useful at all
What do you think of the accuracy of the information provided in the Housing Directory?

Very accurateAccurateNeutralInaccurateVery inaccurate
How satisfied are you with the overall experience of using the Housing Directory?*

Very satisfiedSatisfiedNeutralUnsatisfiedVery unsatisfied
How can we improve the Housing Directory? (Select all that apply)

Add more resources and servicesImprove navigationProvide more detailed information of servicesUpdate existing information more frequentlyOther
How likely are you to use the Housing Directory again in the future?

Very likelyLikelyNeutralUnlikelyVery Unlikely
Would you recommend the Housing Directory to others?

YesNo
Are there any resources in the Housing Directory that need updating? If so, please specify which information is out of date.
What services or resources would you like to see added to the Housing Directory?
Were there any services you were looking for but could not find? If so, please specify:
What additional information would be helpful to include for each service or resource?
How can we improve the navigation and usability of the Housing Directory?
Do you have any additional comments or suggestions to help us improve the Housing Directory?
If you wish to receive updates based on your feedback, please provide your email address:
example@example.com
Please verify that you are human*
Should be Empty: