Customer Support Visit Survey
If you've completed a physical survey, please submit a photo of it here. If you still need to take the survey, please fill out the questions below.
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Clinic Name:
Job Title: (Physician, Clinic Admin, Medical Assistant, etc.)
Please rate your overall satisfaction with the following:
Report Turnaround Time
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Pathology Report Quality
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Customer Service / Help Desk
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Onboarding and Training
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Do you or your staff find PathNet’s pathology reports easy to read and interpret?
Yes
No
Not applicable. (I don't interact with reports)
How satisfied are you with BxLink LIS?
I love it
It's good once you get use to it
I find it challenging to use
I do not like the BxLink LIS
Not applicable (I don't interact with BxLink)
Do you feel like you or your staff could benefit from additional BxLink training or other clinic support?
Yes
No
Do you feel that overall PathNet is providing good service to you and your patients?
Yes
No
Is there any other feedback you would like to share with us?
Submit
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