Virtual Assistant Elite Certification Program

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Virtual Assistant Elite Certification Program

Welcome to the CGS VA Certification Program! Our program is designed for Virtual Assistants who are committed to investing in themselves and delivering top-tier service to clients. This program is not for everyone. We only accept serious applicants who are ready to take their skills to the next level.Please fill out the following form. If you pass this initial screening, you will be required to submit recordings of specific scenarios and tool usage to proceed to the next round.
Name

First NameLast Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Location (City, Country, Time Zone)
How many years have you worked as a Virtual Assistant?
What tools and platforms are you experienced with? (Select all that apply)

GmailGoogle DocsExcelCRM systems (e.g., Salesforce, HubSpot)Social Media Management (e.g., Facebook, Instagram)Project Management Software (e.g., Trello, Asana)Other
Which of the following tasks are you most experienced in? (Select all that apply)

Email managementCustomer serviceSocial media managementClient onboardingSales supportData entryCRM managementInformation gathering and researchOther
Do you have experience with developing or following Standard Operating Procedures (SOPs)?

YesNo
Describe a specific project or task where you had to log all communications and strictly follow SOPs. How did you ensure accuracy and adherence?
Why are you interested in joining this certification program?
This program is intensive and designed for elite VAs. Are you committed to completing the training and delivering top-level service to clients?

YesNo
Are you comfortable logging all communications and following strict procedures in CRM or database systems?

YesNo
Do you have access to a reliable internet connection and a quiet workspace?

YesNo
Do you have experience with recording work tasks using tools like Loom or other screen recording software?

YesNo
Scenario Recordings (To be completed in the next round): In the next round, you will be required to provide recordings demonstrating:
- Email Management: Drafting and responding to a customer inquiry.
- Social Media Management: Scheduling posts or responding to messages.
- CRM Management: Logging a customer interaction in a CRM system.
- SOP Adherence: Showing how you follow an SOP to complete a task.
Are you prepared to submit these recordings?

YesNo
How many hours per week can you dedicate to the program?
What is your current availability for starting the program?
Do you have any questions for us before you apply?
I understand that this certification program involves real work for CGS, and the results of my work will be CGS intellectual property. I am ready to commit and invest in myself.

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