By placing an order, you agree to the terms and conditions.
1. Product
The actual product is 100% handmade so please expect flaws. I am trying my best to create each of the product as perfectly as I can.
2. Shipping Charges & Processing Time
Depending on how many orders I get, processing yours will take 1 to 3 days. You can be sure that I will start working on your order as soon as I receive it. The weight of your package and the shipping address will determine the shipping costs that must be paid.
3. Lead Time
Place your order; it will be delivered within 2 to 7 business days. Additional delays brought on by courier error or natural occurrences. Your location will also affect the shipping time. If anything changes or poses a problem, I will keep you informed.
4. Exchanges, refunds, and returns
Please be aware that these are not freely given. My job is to accurately and securely prepare and pack your orders. Please do not hesitate to message me on tiktok or email me on my gmail account (crochetbyanika07@gmail.com) with proof if there are any damages or missing items in your order. (raw video recordings are required as proof to protect both the buyer and the seller. no video recording, no refunds.)
Additionally, since these are beyond my control, I cannot be held accountable for packages that are lost by courier errors or that the buyer does not receive; that being said, I will do everything in my power to help you in the event that any of the aforementioned situations arise. But there won't be any refunds. You can be assured that before your order is shipped, you will receive proof of shipment.
All orders are considered final otherwise. Please do bear in mind that once orders are shipped, I will have no more control over how the courier handles them.