How to Get the Most Out of Your Pharmacy – A Panel Discussion

  • Caregiving: Language Matters How the Words We Use Impact Staff and Residents

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  • Health literacy is the ability to access, understand, sort through, and use information or advice about health*
  • A communication mismatch can be caused by:*
  • We each tend to take for granted who we are, who others think we are, what we have accomplished, and how we contribute to each other's lives.*
  • According to a Gallup survey on the global workplace in 2017, High Employee Engagement correlates with:*
  • Team Huddle Interventions—short, inclusive meetings to share information and concerns:*

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