These Terms and Conditions (“Terms”) govern the sale and supply of goods and any related services by Battery Dynamics Limited to you.
Battery Dynamics Limited is a company registered in England and Wales under company number 12078531. Our registered office is Unit 6 Nexus, Capitol Court, Dodworth, Barnsley, S75 3UD, United Kingdom. Our VAT registration number is GB 327 4817 87.
In these Terms, “we”, “us”, “our” and “the Company” mean Battery Dynamics Limited. “You” and “the Buyer” mean the person, firm, company or other organisation placing an order with us.
Please read these Terms carefully before placing an order. By placing an order, you agree to be bound by these Terms.
Battery Dynamics is primarily a trade and business-to-business supplier of batteries and related products. Our website, catalogue and pricing are designed mainly for customers buying wholly or mainly in the course of a trade, business, craft or profession. We may also supply consumers. Where we supply a consumer, the additional consumer rights set out in these Terms and in our Cancellation and Returns Policy apply, and nothing in these Terms removes or reduces any statutory rights that cannot lawfully be excluded.
These Terms should be read together with our:
Cancellation and Returns Policy;
Privacy Policy;
warranty information;
Legal Notice / Imprint;
any written quotation, order confirmation, invoice or trade account terms issued by us.
If there is a conflict between these Terms and mandatory consumer law, mandatory consumer law will prevail.
Last updated: June 2026.
Section A — Definitions and general terms
1. Definitions
In these Terms:
Business Customer means a Buyer acting wholly or mainly for the purposes of a trade, business, craft or profession.
Consumer means an individual acting wholly or mainly outside their trade, business, craft or profession.
Contract means the contract between you and us for the sale and purchase of Goods, formed in accordance with clause 3.
Goods means the batteries, products, accessories, parts, materials and any related services we supply to you.
Order means your request to buy Goods from us.
Writing includes email and other comparable forms of electronic communication.
Website means any website operated by us, including our main website and ecommerce ordering site.
2. Status of these Terms
2.1 These Terms apply to the Contract between you and us.
2.2 For Business Customers, these Terms apply to the exclusion of any terms you seek to impose or incorporate, unless we expressly agree otherwise in Writing.
2.3 For Consumers, these Terms apply subject to your statutory rights. Nothing in these Terms affects rights that cannot lawfully be excluded, restricted or limited.
2.4 If you place an order through a trade account, use trade pricing, provide a business name, provide a VAT number, use a purchase order, buy for resale, buy for installation in a customer’s vehicle or equipment, or otherwise buy in the course of business, we may treat you as a Business Customer.
3. How the Contract is formed
3.1 Our website, catalogues, brochures, advertisements, price lists and quotations are invitations to treat. They are not binding offers to sell Goods.
3.2 Your Order is an offer to buy Goods from us.
3.3 A Contract is formed only when we accept your Order. We may accept your Order by sending an order confirmation, issuing an invoice, dispatching the Goods, or otherwise confirming acceptance in Writing.
3.4 We may decline or limit any Order at our discretion, including where:
Goods are unavailable;
there is an error in the price or description;
we are unable to meet a requested delivery date;
payment has not been authorised;
the Order appears unusual, fraudulent, excessive, for export, or inconsistent with normal trade use;
the Goods are subject to carrier, safety, legal or supply restrictions;
we reasonably believe the Order cannot be fulfilled safely or lawfully.
3.5 If we cannot accept your Order and you have already paid, we will refund the amount paid for the affected Goods.
4. Product information, suitability and advice
4.1 We take reasonable care to ensure that product descriptions, prices and availability information are accurate, but errors may occur.
4.2 Images are for illustrative purposes only. Packaging, labels, specification, branding and appearance may vary.
4.3 You are responsible for ensuring that Goods are suitable for your vehicle, equipment, application, operating conditions and intended use.
4.4 We may provide technical guidance, recommendations or compatibility advice based on information you give us. Unless suitability is confirmed by us in Writing, such advice is guidance only and is not a guarantee that the Goods will be suitable for your specific use.
4.5 You are responsible for providing accurate part numbers, application details, vehicle details, equipment details, measurements, voltage requirements, capacity requirements, terminal layout, charging requirements and any other information needed to identify suitable Goods.
4.6 We are not responsible for loss caused by inaccurate, incomplete or misleading information supplied by you.
5. Battery-specific safety and handling
5.1 Batteries may be heavy, hazardous, restricted for carriage, or subject to specific handling, storage, charging, installation, return and disposal requirements.
5.2 You must handle, store, transport, install, charge, discharge, use and dispose of batteries safely and in accordance with:
manufacturer instructions;
product labels and safety information;
applicable laws and regulations;
carrier requirements;
any reasonable instructions we provide.
5.3 Unless we expressly agree otherwise in Writing, we do not install Goods and are not responsible for installation.
5.4 Incorrect installation, misuse, incorrect charging, over-discharge, deep discharge, physical damage, short circuiting, exposure to unsuitable conditions, unauthorised modification or use with unsuitable vehicles or equipment may invalidate warranty rights, subject always to any rights that cannot lawfully be excluded.
6. Errors and corrections
6.1 We may correct typographical, clerical or other errors or omissions in any quotation, catalogue, price list, website, invoice, sales literature, email or other document.
6.2 Where you are a Consumer, this does not affect your statutory rights and will not prevent you from relying on information that you reasonably relied on before entering into the Contract where the law gives you that right.
7. Authority to vary these Terms
7.1 No employee, agent or representative of the Company is authorised to vary these Terms or give any binding warranty, representation or guarantee unless confirmed in Writing by a director of the Company or by another person expressly authorised by us.
Section B — Business Customer terms
This Section B applies where you are a Business Customer. It does not apply to Consumers. Where any clause in this Section B would conflict with a Consumer’s statutory rights, it does not apply to that Consumer.
8. Business pricing and payment
8.1 Unless stated otherwise, prices quoted to Business Customers exclude VAT and delivery charges.
8.2 You must pay VAT and delivery charges in addition where applicable.
8.3 The price payable is the price in our accepted quotation, order confirmation, invoice or current price list at the date we accept your Order.
8.4 We may increase the price before delivery to reflect:
increases in supplier costs;
increases in taxes, duties, exchange rates, carriage, energy, labour, materials or regulatory costs;
changes to delivery dates, quantities or specifications requested by you;
errors in information provided by you;
matters beyond our reasonable control.
8.5 Unless you have an approved credit account, payment is due in full before dispatch.
8.6 Where we have approved a credit account, payment is due by the date stated on the invoice or account terms. If no date is stated, payment is due within 30 days of the invoice date.
8.7 Time for payment is of the essence.
8.8 You must make payment without deduction, set-off, counterclaim or withholding, except where required by law or agreed by us in Writing.
9. Credit accounts
9.1 We may offer credit accounts at our discretion.
9.2 We may require a credit account application, financial information, bank references, trade references, credit reference checks, fraud prevention checks, personal guarantees, deposits or other information before opening or continuing a credit account.
9.3 By applying for a credit account, you authorise us to carry out reasonable checks and enquiries for the purposes of assessing creditworthiness, managing credit risk and preventing fraud.
9.4 Personal data used in connection with credit accounts will be processed in accordance with our Privacy Policy.
9.5 We may refuse, suspend, vary, reduce or withdraw a credit facility at any time on notice.
9.6 If we withdraw credit, all unpaid sums may become immediately due.
10. Late payment by Business Customers
10.1 If you fail to pay any amount by the due date, we may, without limiting our other rights:
suspend or cancel further deliveries;
suspend or withdraw credit facilities;
require payment in advance for future orders;
charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998;
claim fixed-sum compensation and reasonable debt recovery costs;
cancel the Contract;
recover Goods where ownership has not passed;
take legal action to recover the debt.
10.2 Statutory interest is calculated at 8% per year above the Bank of England base rate, or any other rate permitted by applicable law.
10.3 You must pay all reasonable costs and expenses we incur in recovering overdue sums, including legal costs, collection costs and tracing costs, to the extent recoverable by law.
11. Business delivery, risk and collection
11.1 Delivery dates are estimates only and are not of the essence for Business Customers unless we expressly agree otherwise in Writing.
11.2 We are not liable for delay caused by matters beyond our reasonable control or by your failure to provide accurate delivery information, access instructions, contact details, unloading facilities or other required information.
11.3 You are responsible for ensuring that the delivery location is safe, accessible and suitable for delivery.
11.4 You are responsible for unloading the Goods unless we agree otherwise in Writing.
11.5 Where you collect Goods, we will tell you when the Goods are ready. Risk passes to you when the Goods are collected or when we make them available for collection, whichever is earlier.
11.6 Where we deliver Goods, risk passes to you on delivery.
11.7 If you fail to take delivery or collection, we may charge reasonable storage, redelivery, handling and administration costs.
12. Business delivery claims
12.1 You must inspect Goods as soon as reasonably possible after delivery or collection.
12.2 You must notify us and the carrier of any visible damage, shortage or delivery discrepancy within 48 hours of delivery, noting visible damage on the delivery documentation where reasonably possible.
12.3 You must notify us of non-delivery within 5 working days of the invoice date or expected delivery date, whichever is later.
12.4 If you fail to notify us within these timescales, we may be unable to pursue a carrier claim and may reject the delivery claim.
12.5 This clause does not prevent you from making a valid warranty claim for a defect that was not reasonably apparent on inspection.
13. Retention of title — Business Customers
13.1 Ownership of Goods does not pass to you until we have received payment in full for:
those Goods;
all other Goods supplied by us to you;
any other sums due from you to us.
13.2 Until ownership passes, you must:
hold the Goods as our bailee;
store them separately and clearly identifiable as our property where reasonably practicable;
keep them in satisfactory condition;
keep them insured against all usual risks;
not pledge, charge or encumber them;
not remove, deface or obscure identifying marks.
13.3 You may resell Goods in the ordinary course of business before ownership passes, provided that you sell as principal and not as our agent.
13.4 Your right to possess or resell Goods ends immediately if:
you fail to pay on time;
you become insolvent or appear likely to become insolvent;
you cease or threaten to cease trading;
we terminate the Contract;
we withdraw your credit facility;
we reasonably believe our ability to recover payment is at risk.
13.5 You grant us, our agents and representatives an irrevocable licence to enter premises where Goods are stored to inspect, identify or recover Goods where your right to possession has ended.
14. Business returns of correctly supplied Goods
14.1 Correctly supplied Goods may be returned by a Business Customer only with our prior written authorisation.
14.2 We are not obliged to accept returns of correctly supplied Goods.
14.3 Where we agree to accept a business return, we may impose conditions, including:
return authorisation before dispatch;
return within a specified period;
unused and resaleable condition;
original packaging;
safe and lawful battery packaging;
compliance with carrier requirements;
inspection on return;
deduction for damage, missing parts, use, repackaging or reduced resale value;
a handling or restocking charge;
collection or return carriage charges.
14.4 Goods made to order, specially ordered, customised, modified, personalised, non-stocked, imported at your request, or supplied against a special quotation cannot be returned unless we agree otherwise in Writing or the Goods are defective.
14.5 Goods returned without authorisation may be refused, returned to you, or held pending your instructions, in each case at your cost.
15. Business warranty
15.1 For Business Customers, we warrant that on delivery the Goods will materially conform to their specification and be free from material defects.
15.2 Unless we state otherwise in Writing, any warranty we provide is limited to repair, replacement or refund of the price paid for the affected Goods, at our option.
15.3 Manufacturer warranties may apply to some Goods. Where a manufacturer warranty applies, the terms, duration, exclusions and claim procedure may be set by the manufacturer.
15.4 Warranty cover does not apply to defects, damage, failure or reduced performance caused by:
fair wear and tear;
wilful damage;
negligence;
incorrect installation;
incorrect charging;
overcharging or undercharging;
deep discharge;
sulphation;
misuse;
abnormal storage or operating conditions;
physical damage;
short circuiting;
contamination;
failure to follow instructions;
unauthorised repair or alteration;
use with unsuitable vehicles, equipment, chargers or applications;
failure to maintain the Goods properly;
normal degradation of consumable or limited-life components;
any act or omission by you or a third party.
15.5 We may require evidence before accepting a warranty claim, including photographs, test results, installation details, charging history, usage history, vehicle or equipment information, batch numbers, serial numbers and return of the Goods.
15.6 You must not dispose of Goods that are subject to a warranty claim unless we have agreed this in Writing.
15.7 If a returned item is found not to be defective, or the defect is not covered by warranty, we may charge reasonable inspection, testing, carriage, collection, redelivery and administration costs.
16. Business liability
16.1 Nothing in these Terms excludes or limits our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
breach of the terms implied by section 12 of the Sale of Goods Act 1979;
any other liability that cannot lawfully be excluded or limited.
16.2 Subject to clause 16.1, and except as expressly stated in these Terms, all warranties, conditions and other terms implied by statute or common law are excluded to the fullest extent permitted by law.
16.3 Subject to clause 16.1, our total liability to a Business Customer arising out of or in connection with a Contract, whether in contract, tort, negligence, breach of statutory duty or otherwise, is limited to the price paid for the Goods giving rise to the claim.
16.4 Subject to clause 16.1, we are not liable to a Business Customer for:
loss of profit;
loss of sales;
loss of business;
loss of revenue;
loss of goodwill;
loss of anticipated savings;
loss of contract;
business interruption;
wasted expenditure;
indirect or consequential loss.
16.5 You are responsible for ensuring that Goods are installed, used, maintained and operated safely and correctly. We are not liable for loss arising from incorrect installation, incorrect use, unsuitable application, or failure to follow instructions.
17. Business cancellation
17.1 A Business Customer may not cancel an accepted Order unless we agree in Writing.
17.2 Where we agree to cancellation, we may impose reasonable conditions, including payment of costs we have incurred, supplier charges, carriage charges, restocking charges, loss of profit, handling costs and any other losses arising from the cancellation.
17.3 Special-order, made-to-order, customised, modified, imported or non-stocked Goods may not be cancelled once ordered from our supplier unless we agree in Writing.
18. Business insolvency and credit risk
18.1 This clause applies to Business Customers only.
18.2 We may suspend deliveries, cancel Orders, terminate Contracts, withdraw credit, require immediate payment, or recover Goods where:
you fail to pay any amount when due;
you become insolvent;
you enter administration, liquidation, receivership, bankruptcy, a voluntary arrangement or any similar process;
you make an arrangement with creditors;
you cease or threaten to cease trading;
we reasonably believe any of these events is likely;
we reasonably believe your ability to pay is at risk.
18.3 Where this clause applies, all unpaid sums become immediately due and payable.
Section C — Consumer terms
This Section C applies only where you are a Consumer. If anything elsewhere in these Terms conflicts with this Section C, our Cancellation and Returns Policy, or your statutory rights, this Section C, our Cancellation and Returns Policy and your statutory rights prevail.
19. Consumer pricing
19.1 Battery Dynamics is primarily a trade supplier. Prices displayed on the eorder website are shown excluding VAT and are directed at business/trade customers. VAT, delivery charges and any other applicable mandatory charges will be added or shown before you place your Order, so that the total amount payable is clear before checkout is completed.
19.2 Delivery charges and any other mandatory charges will be shown before you place your Order.
19.3 If there is an obvious pricing error and we have not accepted your Order, we may reject the Order and refund any amount paid.
19.4 If there is an obvious pricing error after acceptance, we will contact you. You may choose to proceed at the correct price or cancel for a full refund.
20. Consumer statutory rights
20.1 Under consumer law, Goods supplied to Consumers must be as described, of satisfactory quality and fit for purpose.
20.2 If Goods do not meet these requirements, you may have the right to a repair, replacement, price reduction or refund, depending on the circumstances and timing.
20.3 These rights are in addition to any manufacturer warranty or commercial guarantee.
20.4 Nothing in these Terms, our Cancellation and Returns Policy, our warranty information or any other document affects your statutory rights as a Consumer.
21. Consumer cancellation rights
21.1 If you buy from us as a Consumer at a distance, including online, by phone or by email, you may have a legal right to cancel your Order within 14 days without giving a reason.
21.2 Your cancellation rights, return obligations, refund rights and the model cancellation form are set out in our Cancellation and Returns Policy.
21.3 If you cancel because you no longer want the Goods or ordered the wrong Goods, you are responsible for the cost of returning them unless our Cancellation and Returns Policy or applicable law says otherwise.
21.4 You may inspect Goods as you reasonably would in a shop. We may reduce your refund if the value of the Goods is reduced because you handled them more than was necessary to establish their nature, characteristics and functioning.
21.5 For batteries, deductions may apply where a battery has been installed, connected, charged, discharged, used, damaged, marked, returned with missing parts, returned without suitable packaging, or otherwise handled beyond what is reasonably necessary to inspect it.
22. Consumer faulty, damaged or misdescribed Goods
22.1 If Goods supplied to a Consumer are faulty, damaged in transit, not as described or not fit for purpose, your statutory remedies apply.
22.2 If you believe Goods are faulty, damaged or incorrect, please contact us as soon as reasonably possible.
22.3 We may ask you to provide photographs, packaging images, order details and a description of the issue to help us investigate.
22.4 Where a return is required because Goods are faulty, damaged, incorrect or not as described, we will arrange the return at our cost in accordance with your statutory rights and our Cancellation and Returns Policy.
22.5 The time limits, handling charges, business liability limits and business returns process in Section B do not restrict your statutory rights as a Consumer.
23. Consumer delivery
23.1 Unless we agree otherwise, we will deliver Goods to Consumers without undue delay and within 30 days after the Contract is formed.
23.2 Risk in Goods passes to a Consumer when the Goods come into the physical possession of the Consumer or a person identified by the Consumer to take possession of them.
23.3 If we fail to deliver within the agreed time or, where no time was agreed, within the legal delivery period, you may have the right to cancel and receive a refund.
24. Consumer safety and returns of batteries
24.1 Batteries must be returned safely and in accordance with any reasonable return instructions we provide.
24.2 You must not return a battery that is leaking, physically damaged, unsafe to transport, improperly packaged or otherwise unsuitable for carriage unless we have given you specific instructions.
24.3 If you are unsure whether a battery can be safely returned, contact us before sending it.
24.4 This clause does not affect your statutory rights as a Consumer.
Section D — General terms applying to all customers
25. Delivery restrictions, export and compliance
25.1 We may refuse or cancel an Order where we reasonably believe the Goods cannot be supplied, transported, exported, imported, stored, handled or delivered safely or lawfully.
25.2 You are responsible for complying with any laws and regulations that apply to your purchase, possession, transport, export, import, storage, installation, use and disposal of the Goods.
25.3 You must not export, re-export, supply or use Goods in breach of applicable sanctions, export controls, safety laws or other legal restrictions.
25.4 We are not responsible for delays, costs, seizure, loss or refusal arising from your failure to comply with applicable requirements.
26. Force majeure
26.1 We are not liable for delay or failure to perform any obligation where caused by events beyond our reasonable control.
26.2 Such events may include supplier shortages, transport disruption, fire, flood, storm, accident, war, terrorism, civil disturbance, epidemic, pandemic, industrial action, labour shortages, power failure, systems failure, regulatory change, import or export restrictions, carrier restrictions, customs delay, or difficulty obtaining materials.
26.3 Where you are a Consumer, this clause does not affect any right you may have to cancel and receive a refund where we cannot deliver.
27. Data protection
27.1 We process personal data in accordance with our Privacy Policy and applicable data protection law.
27.2 By placing an Order, applying for a trade account, contacting us or using our website, you acknowledge that we may process personal data as described in our Privacy Policy.
27.3 If you provide personal data about another person, including employees, colleagues, delivery contacts or trade references, you must ensure that you have authority to do so and that the person has been provided with appropriate privacy information.
28. Intellectual property
28.1 All intellectual property rights in our website, catalogues, product descriptions, images, branding, trade names, documents, designs and materials belong to us or our licensors.
28.2 You may not copy, reproduce, modify, distribute or use our intellectual property except as necessary to place Orders or use Goods lawfully.
28.3 If we apply any label, branding, mark, artwork or other material at your request, you must ensure that you have the right to use it. You will indemnify us against claims, losses, costs and expenses arising from alleged infringement caused by materials or instructions you provide.
29. Confidentiality
29.1 Each party must keep confidential any confidential information received from the other party in connection with a Contract.
29.2 This does not apply to information that is public, already known, independently developed, lawfully received from another source, or required to be disclosed by law.
30. Complaints and dispute resolution
30.1 If you have a complaint, please contact us first so we can try to resolve it.
30.2 You can contact us at: Battery Dynamics Limited, Unit 6 Nexus, Capitol Court, Dodworth, Barnsley, S75 3UD, United Kingdom. Email: sales@batterydynamics.co.uk. Telephone: +44 (0)1226 885020.
30.3 If we cannot resolve a dispute with a Consumer, alternative dispute resolution may be available. We will tell you of any ADR provider we are willing to use, although we are not obliged to use ADR unless the law requires otherwise.
31. Notices
31.1 Notices to us should be sent to our registered office or to the email address stated in these Terms.
31.2 Notices to you may be sent to the billing address, delivery address, account address or email address you provide.
31.3 Notices sent by email are deemed received on the next working day after sending, unless the sender receives a failed delivery notice.
31.4 Notices sent by post are deemed received two working days after posting within the United Kingdom.
32. Assignment and subcontracting
32.1 We may assign, transfer, subcontract or deal with our rights and obligations under a Contract where this does not reduce your statutory rights as a Consumer.
32.2 You may not assign, transfer or subcontract your rights or obligations under a Contract without our prior written consent.
33. Severance
33.1 If any clause or part of a clause is found to be invalid, unlawful or unenforceable, the remaining clauses will continue in force.
33.2 The invalid, unlawful or unenforceable provision will be treated as modified to the minimum extent necessary to make it valid, lawful and enforceable, if possible.
34. Waiver
34.1 A delay or failure by us to enforce any right or remedy is not a waiver of that right or remedy.
34.2 A waiver of one breach does not amount to a waiver of any later breach.
35. Third party rights
35.1 A person who is not a party to the Contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract.
35.2 This does not affect any right or remedy of a third party that exists independently of that Act.
36. Entire agreement — Business Customers
36.1 This clause applies to Business Customers only.
36.2 The Contract constitutes the entire agreement between you and us in relation to the Goods.
36.3 You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty that is not set out in the Contract.
36.4 Nothing in this clause excludes liability for fraud or fraudulent misrepresentation.
37. Governing law and jurisdiction
37.1 These Terms, the Contract and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales.
37.2 If you are a Business Customer, the courts of England and Wales have exclusive jurisdiction.
37.3 If you are a Consumer resident in England or Wales, the courts of England and Wales have jurisdiction.
37.4 If you are a Consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts where mandatory law gives you that right.
37.5 Nothing in this clause affects any mandatory consumer protection rights that apply to you.
Section E — Model cancellation form for Consumers
Complete and return this form only if you are a Consumer and wish to cancel the Contract.
To: Battery Dynamics Limited, Unit 6 Nexus, Capitol Court, Dodworth, Barnsley, S75 3UD, United Kingdom — Email: sales@batterydynamics.co.uk
I/We hereby give notice that I/We cancel my/our contract of sale for the following goods:
Goods:
Order number:
Ordered on:
Received on:
Name of Consumer(s):
Address of Consumer(s):
Email address:
Telephone number:
Signature of Consumer(s), only if this form is sent on paper:
Date: