1. The Twenty Dollar policy states:

• Drivers should carry a maximum of $20.
• Includes personal cash, money in wallet and car. 
• This requires delivery experts to make a cash drop every time they receive cash. 

2. The 5-Minute Rule states: 
If you spend 5 minutes looking for an address and cannot find it, you should return to the store without completing the delivery. 

3. If you get robbed: 

• Stay calm.
• Don’t resist.
• Remember details. 
• Call the police. 
• Alert your General Manager. 

4. While you are driving, it is okay to: 

• Use your cell phone, even on hands-free.
• Listen to loud music. 
• Have unauthorized passengers.
• Not wear a seatbelt. 

The “Rule of 3” states: 

• Your speed should be 3 km/hour less than speed limit.
• You should be 3 seconds or more behind the car in front of you. 
• To count 3 seconds before going at a green light.