Patients who are not able to keep their appointments are asked to provide timely notice of cancellation or need to reschedule prior to their appointment. Unfortunately, in recent months our "no show" rate for appointments has significantly increased. This has created multiple challenges, but most importantly, it is compromising our ability to provide care for our patients who need to be seen in a timely manner.
We will send automatic appointment reminders via email, text, telephone calls, etc. based on your communication preferences, but it is utimately your responsibility to remember your appointment date and time.
No Show:
A "no show" is defined as a scheduled appointment where you fail to arrive; or you are greater than 15 minutes late. If at any point there is a no show, the patient will be charged a fee of $25.
Late Cancellation:
A "late cancellation" is defined as a scheduled appointment that you fail to provide 24 hours notice of the cancellation. After the 3rd late cancellation, the provider reserves the right to dismiss care.
If you do not show for a new patient appointment, we will not reschedule that appointment.
Additionally, we ask that you arrive at least 10 minutes early for your New Patient appointment so that all your information can be transferred into your patient chart for your provider to start your appointment on time. We appreciate your consideration of other patient's time.
Please bring a list of your current medications and insurance information with you. Also please let us know if you have had any address of contact information changes since your last visit.
Patients under the age of 18 will be required to be accompanied by a parent or guardian.
Please sign and date below, acknowledging recognition of this policy.