Cybersecurity Retail Survey

Guardli/CCN Retail Survey

Complete the survey to contribute valuable insights to the Canada-wide retail cybersecurity study conducted by Guardlii in partnership with the Canadian Cybersecurity Network (CCN). Your input will help strengthen cyber resilience in the retail sector, benefiting businesses and consumers across the country. The report and findings will be shared with the community to foster a more secure digital landscape for everyone.
Email (this will not be displayed or shared)*
example@example.com
Introduction
1. Is your organization primarily involved in selling products or services directly to consumers, such as through retail stores, distribution channels, dealerships, manufacturing or e-commerce?*

No - (thank you for your time. Please consider sharing this survey with other likely participants).Yes - (proceed to the next question)
2. What is your role in the organization?*

Executive/Upper ManagementIT ManagementCybersecurity SpecialistGeneral StaffOther (please specify)
Please specify
3. Do you have a dedicated cybersecurity team within your organization?*

YesNo
General Cybersecurity Awareness
4. How often do you conduct cybersecurity training for your employees?*

MonthlyQuarterlyAnnuallyNever
Cybersecurity Policies and Procedures
5. Does your organization have a formal cybersecurity policy in place?*

YesNo
6. Are employees required to sign an agreement to adhere to cybersecurity policies?*

YesNo
Incident Response and Management
7. Does your organization have an incident response plan for cybersecurity breaches?*

YesNo
8. How often is your incident response plan tested?*

MonthlyQuarterlyAnnuallyNever
Data Protection and Privacy
9. How is sensitive customer data protected in your organization (select all that apply)?

EncryptionAccess controlsRegular auditsData maskingOther (please specify)
Please specify
10. How often do e-commerce customers express concerns about the security of their personal and payment information?*

FrequentlyOccasionallyRarelyNever
Payment Security
11. How do you protect against payment card fraud (select all that apply)?

TokenizationEncryptionFraud detection systemsRegular monitoringOthers (please specify)
Please specify
Network and System Security
12. How do you secure your network from unauthorized access (select all that apply)?

FirewallsIntrusion detection/prevention systemsAccess controlsRegular updates and patchingOthers (please specify)
Please specify
13. How often do you conduct vulnerability assessments and penetration tests?*

MonthlyQuarterlyAnnuallyNever
Threat Detection and Monitoring
14. What are the most common cyber threats your e-commerce platform has faced? (Select all that apply)*

Phishing attacksRansomwareCard-not-present (CNP) fraudDenial of Service (DoS) attacksData breachesOtherAccount takeovers
Please specify
15. How prepared is your organization to handle a major cyber-attack on your e-commerce platform?*

Very preparedSomewhat preparedNeutralSomewhat unpreparedVery unprepared
Cybersecurity Investment
16. What percentage of your IT budget is allocated to cybersecurity?*

Less than 10%10-20%20-30%More than 30%
17. Have you invested in cyber insurance?*

YesNo
18. What emerging technologies are you considering adopting to enhance e-commerce security? (Select all that apply)*

Artificial Intelligence/Machine Learning for threat detectionBlockchain for secure transactionsZero Trust ArchitectureAdvanced fraud detection systemsOther (please specify)
Please specify
19. What are the biggest challenges your organization faces in improving cybersecurity? (Select all that apply)*

Budget constraintsLack of skilled personnelRapidly evolving threatsIntegration with existing systemsRegulatory complianceOther (please specify)
Please specify
Vendor and Supply Chain Security
20. How do you assess the cybersecurity posture of your third-party vendors (select all that apply)?*

Security auditsVendor risk assessmentsCompliance certificationsContinuous monitoringOthers (please specify)Other (please specify)
Please specify
Past Incidents and Lessons Learned
21. Have you prevented a cybersecurity incident or breach in the past 12 months?*

YesNoNot surePrefer not to say
22. What steps have you taken to prevent cybersecurity incidents in the future (select all that apply)*

Enhanced trainingImproved monitoringImproved incident responseStronger policiesImproved technology toolsNA
Please specify
Should be Empty:

Guardli/CCN Retail Survey

Introduction

General Cybersecurity Awareness

Cybersecurity Policies and Procedures

Incident Response and Management

Data Protection and Privacy

Payment Security

Network and System Security

Threat Detection and Monitoring

Cybersecurity Investment

Vendor and Supply Chain Security

Past Incidents and Lessons Learned