General Rules / Regulations/ Information:
• If your pet is to be picked up by someone other than yourself, you must make these arrangements, including payment, at the time of drop off. This person must submit a copy of their identification before your pet will be
released to them.
• We are not staffed 24 hours a day; therefore your pets will be unattended during the evening hours.
• If you need to extend your pet’s stay you must contact us 24 hours before the expected discharge date. In the event that you do not pick up your pet within 10 days after the expected date of discharge your pet will be considered abandoned and Longleaf Animal Hospital reserves the right to relinquish care of the abandoned pet to an appropriate agency or offer the pet for adoption. You will still be responsible for all charges.
• All animals must be free of external parasites (fleas & ticks) when admitted for boarding, or must be treated upon arrival, at owner’s expense. It is also recommended that all boarding pets should be tested for heartworms and placed on prevention at least one month before boarding time.
• Boarding animals will be admitted and discharged only during regular office hours. Our office hours are posted on our website and on the front door to the Pet Boutique. We are open Monday-Friday 8:00 AM to 5:00 PM. The Boutique is closed daily from 12:00-1:00 PM. We are closed Saturday and Sunday.
• Should your pet show any signs of aggression to our staff or doctors, we reserve the right to remove the pet immediately by way of you or animal control thus terminating any further boarding reservation.
• All precautions will be taken to prevent injury, escape, or other life threatening emergencies. The hospital and staff will not be held accountable for problems that develop, provided that reasonable care and precautionary measures have been taken.
• We make every attempt to return all items that you leave with your pet; however some items may be lost due to changing bedding or cleaning the items. We cannot guarantee the return of your items.
***PLEASE INFORM US IF YOUR PET CAN CLIMB FENCES, WE NEED TO TAKE SPECIAL PRECAUTIONS TO PREVENT ESCAPE!
By signing below you agree and understand the policies listed and you authorize Longleaf Animal Hospital and Pet Boutique to care for your pet during their stay with us. You accept all financial responsibility for any and all charges incurred during your pet’s stay. Thank you for choosing our team to care for your pet during your absence!