Telehealth Service Waiver and Limitation of Liability
By using our telehealth services, you acknowledge and agree to the following terms and conditions:
1. Scope of Service: Our telehealth consultation provides medical advice and treatment based on the information you provide during your consultation. Our medical responsibilities end once your prescription is issued or a treatment plan is provided. We are not your primary care provider (PCP), nor do we assume any ongoing responsibility for your medical care.
2. No Follow-Up: We are not obligated to follow up, call, or message you to check on your condition or progress after your consultation. It is your responsibility to seek further medical care if your condition does not improve or worsen or if you experience new or unexpected symptoms.
3. Emergency Care: If you feel that your condition is not improving or experiencing a medical emergency, you must seek immediate care at an emergency room (ER) or urgent care facility. Telehealth is not a substitute for in-person medical services, particularly in emergencies.
4. Limitations of Telehealth: Our services are limited by the nature of telemedicine. We cannot perform physical examinations, laboratory tests, or imaging, which may be necessary for diagnosing or treating certain conditions. Therefore, you agree to seek in-person medical care as needed.
5. Complications and Risks: By accepting the services, you understand that we are not responsible for any possible complications, adverse reactions, or outcomes from the prescribed treatment. All medical treatments carry risks, and it is your responsibility to monitor your condition and seek further medical attention as necessary.
6. No Ongoing Doctor-Patient Relationship: The telehealth consultation and the issuance of a prescription do not establish a long-term doctor-patient relationship. This consultation is a one-time service, and we do not assume any ongoing responsibility for your healthcare after the consultation.
7. Patient Responsibility: It is your responsibility to follow the treatment plan provided and to seek further medical care if your condition does not improve or if you experience any side effects. Our telehealth service does not include ongoing monitoring, and we will not be responsible for managing any future health concerns.
By using our telehealth service, you acknowledge that you understand and agree to these terms.