Here is how the process works
Step 1: Submit an Inquiry.
The inquiry should take about 2-3 minutes to complete.
Step 2: We Will Contact You.
A staff member will contact you from phone number 214-269-0906.
Step 3. Application Assistance.
Our staff will assist you with your application. We can assist you virtually through Zoom, FaceTime, or by phone.
Step 4: Processing and Determining Eligibility.
Once the application is submitted Health and Human Services will process and determine eligibility. You will get the response via mail at your mailing address it can take 30-45 days for HHSC to process the application. HHSC gives SNAP food benefits through the Texas Electronic Benefit Transfer (EBT) Lone Star Card. This is a plastic card that's used like a debit card. Each month, your approved monthly benefit amount is placed in the card's account
Disclosure: The North Texas Food Bank is a community partner with Health and Human Services. We will help you fill out your application and submit it to HHSC, but we do not determine eligibility. Eligibility will be determined by Health and Human Services and any correspondence will be sent to your mailing address, NTFB does not receive any information regarding your case.