Property Vue Customer Research
General Info
Have you recently completed a home renovation project or are you planning to renovate soon?
Recently completed
Planning to renovate soon
Currently renovating
What was/is the approximate budget for your renovation project?
Less than $25,000
$25,000 - $50,000
$50,000 - $100,000
$100,000 - $250,000
Other
Finding Contractors
How did you find your contractor(s)? (Select all that apply)
Referral from a friend/family
Online search
Home improvement platform
Other
How satisfied were you with the process of finding a contractor?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Other
What challenges did you face in finding a reliable contractor? (Select all that apply)
Lack of reviews or references
Unclear pricing
Unavailability of contractors
Communication issues
Trustworthiness concerns
Other
How helpful would you find a platform that connected you with contractors and vetted their quotes?
Extremely helpful
Very helpful
Somewhat helpful
Not very helpful
Not at all helpful
Other
Project Management
How did you manage your renovation project?
Managed everything myself
Used a project manager
Hired a GC
Used a project management tool
Other
What were the biggest challenges you faced during the project management phase? (Select all that apply)
Keeping track of schedules
Managing budget
Communicating with contractors
Handling unexpected issues
Staying organized
Other
How helpful would you find a dedicated project management tool specifically for home renovations?
Extremely helpful
Very helpful
Somewhat helpful
Not very helpful
Not at all helpful
Other
Financing and Budgeting
Did you need to secure financing for your renovation?
Yes
No
Other
If yes, how did you secure financing?
Personal savings
Bank loan
Home improvement loan
Other
What were the biggest challenges you faced in securing financing? (Select all that apply)
High interest rates
Lengthy approval process
Insufficient loan amount
Lack of clear information
Other
Overall Experience
What was the most frustrating part of your renovation project? (Please explain)
What aspects of the renovation process went well for you? (Please explain)
Platform Features
What key features would you like to see in a platform designed for home renovations? (Select all that apply)
Contractor search and vetting
Project management tools
Financing options
Communication tools
Document storage and management
Progress tracking
Other
How likely are you to use a platform that offers these features for your next renovation?
Extremely likely
Very likely
Somewhat likely
Not very likely
Not at all likely
Feedback and Suggestions
Do you have any other suggestions or feedback that could help us design the lender interface for our platform?
Are there any specific pain points that you think our platform should focus on solving?
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