Customer Experience Survey
Local Dealer
*
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Staalmeester
1. Did our product meet your original expectations?
Yes
No
2. Did the local dealer have the knowledge to answer all your question about the product that you purchased? (0 very bad, 1 poor, 2 satisfactory, 3 good, 4 excellent)
0
1
2
3
4
3. Was the product delivered in time?
Yes
No
4. Does your authorised dealer keep sufficient fastmoving wear parts of the implement you purchased through them.
Yes
No
5. Did the dealer have stock of this product?
Yes
No
6. What drew you to the purchase of the Staalmeester product? (0 price, 1 after sale service, 2 local dealer, 3 known quality brand)
0
1
2
3
7. Do you believe that your authorised dealer of the implement would be able to successfully assist with technical issues, might it arise in the future?
Yes
No
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