Front Counter / Customer Service

Front Counter / Customer Service
- We're not looking for someone to "man the register." We're looking for the person who makes a stranger's day better in the 90 seconds they're standing in front of you.
  
  At Bill Rhodes Bakery, the front counter isn't a waiting room — it's where people come to pick out a birthday cake for their kid, order the cake for their daughter's wedding, or just grab something sweet because their day's been rough. That interaction is the whole business, in miniature. We need someone who genuinely likes people, stays warm even when it's slammed on a Saturday, and can turn "just looking" into "I can't wait to come back."
  
  You might be a great fit if you:
  
  - Light up talking to strangers — you don't need a script to be friendly
  
  - Stay pleasant and quick on your feet even when there's a line out the door
  
  - Can multitask — phone ringing, register open, a walk-in with questions — without losing your cool
  
  - Take pride in a clean, organized front-of-house
  
  - Want to actually know our products so you can recommend the right cake, not just ring one up
  
  Nice to have: Experience in retail, restaurants, or any customer-facing role. We'll teach you our products and systems.
  
  Schedule: Part-time, Monday–Saturday availability (closed Sundays). Fridays and Saturdays required — that's when we shine.
- We are always busiest in the days leading up to major holidays, including Christmas Eve and therefore expect our team to be fully available during these times.
- All of our processes include occasionally lifting items up to 50lbs.
- Our Service team is expected to deliver a consistent, professional, friendly and courteous experience to each and every customer regardless of gender, race, ethnicity, sexual orientation or political/religious beliefs.
- Name
  
  First NameLast Name
- Email
  example@example.com
- Phone Number
  Please enter a valid phone number.Format: (000) 000-0000.
- Address
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Would you like to be considered for any other available positions?
- When can you start?
  
  MonthDayYear
  2 digit month, 2 digit day, 4 digit yearDate
- Describe the days and times you are available to work
- How many hours per week are you expecting to work?
- Why do you want to be a part of our team?
- Give an example of a repetitive task you've had to do and describe how you would make it more efficient.
- Give an example of a situation where you had to switch tasks quickly and what you did to handle it effectively?
- How do you stay organized? Give an Example.
- What is the most important thing about working in a food environment?
- What is the most important thing about interacting with customers?
- What is the most important thing about interacting with co-workers?
- You may upload a resume or any other media that you would like for us to take into consideration.
  
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- We take our team dynamic very seriously. In your own words, let us know why we should choose YOU to be the newest member of our team.
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