Please take a moment to complete a brief survey on your experience with us. Your feedback is much appreciated.
Member Name
*
First Name
Last Name
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Which branch did you visit today?
*
Northwest Expressway
Bethany
Yukon
Duncan
Moore
Norman
Midwest City
Which point of service did you utilize to help you with your transaction today?
*
Drive Thru ITM (Interactive Teller Machine)
Lobby ITM (Interactive Teller Machine)
Branch Employee
Based off which point of service you utilized, how satisfied were you with each aspect of the service?
*
Rows
Very Satisfied
Satisfied
Somewhat Satisfied
Unsatisfied
Very Unsatisfied
Does not apply
Service Quality
Cleanliness
Responsiveness
Friendliness
How would you rate the ease of your transaction today?
*
Very Easy
Somewhat Easy
Not Easy
If you had any interaction with our employees, how would you rate the friendliness you experienced?
*
Extremely Friendly
Very Friendly
Somewhat Friendly
Not Very Friendly
Not applicable/No employee contact
Please rate your overall experience today from 1-10 with 1 being the worst and 10 being the best.
*
Worst
1
2
3
4
5
6
7
8
9
Best
10
1 is Worst, 10 is Best
Based on your experience today, do you have any suggestions to improve the overall member service experience or comments/kudos to share?
*
Submit
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