This Registration Form (the “Agreement”) is made between “Lush Dog Resort” (as defined herein) and the pet owner whose signature appears below (“Owner”), who each agree as follows:
1. DISCLOSURE: By signing this Agreement and leaving Pet with Lush Dog Resort, Owner certifies to accurate disclosure of all information provided to Lush Dog Resort either in writing or orally about the Pet and Owner specifically represents that he or she is the sole owner of the Pet, free and clear of all liens and encumbrances. Owner agrees to disclose to Lush Dog Resort all known medical conditions and/or behavior problems, which may affect Pet’s care. Owner specifically represents to Lush Dog Resort that Pet is healthy and meets Lush Dog Resort's published vaccination standards. Owner represents that each time Pet is brought to Lush Dog Resort, Owner is re-certifying that Pet is in good health and has not had any communicable illness of any kind for 30 days prior to visit. Owner further agrees to inform Lush Dog Resort of any changes in Pet’s condition and/or behavior prior to subsequent visits. Lush Dog Resort reserves the right to refuse service to any Pet for any reason, at any time, including, but not limited to: Pet lacking proof of vaccinations, Pet displaying signs of untreated or potentially contagious conditions and/or Pet exhibiting aggressive or unacceptable behavior. For the purposes of this Agreement, the terms “Pet” refers to all pets under said ownership of Owner who utilize services at Lush Dog Resort, either now or in the future.
2. RESERVATIONS AND DEPOSITS: A confirmed reservations is a reservation that has completed the following requirements: a completed and signed copy of Lush Dog Resort Pet Care Service Agreement, proof of vaccinations, completed temperament test evaluation, a deposit and valid credit card on file. Reservations require a one (1) night’s advance deposit, except reservations during Holiday periods. Reservations must be canceled at least three (3) days prior to arrival date, except reservations during Holiday periods. Failure to cancel the reservation at least three (3) days prior to arrival date (including a “no-show”) will result in forfeiture of the entire deposit. Holiday reservations require a $200 advance deposit. Holiday reservations must be canceled at least two (2) weeks prior to arrival date. Failure to cancel the Holiday reservation at least two (2) weeks prior to the arrival date (including a “no-show”) will result in forfeiture of the entire deposit. A “no-show” reservation is defined as not showing up for your scheduled reservation by the close of business of your check-in day, at which time, the room will be released, the reservation canceled, and the deposit forfeited. For any daycare reservation made there is a $28 “No Call No Show” fee if you do not call to cancel your daycare reservation the day before or the day of your scheduled reservation. Lush Dog Resort will cancel reservations due to non-performance by Owner regarding the following items: incomplete vaccinations and/or invalid credit card on file.
3. PAYMENTS: Owner agrees to pay the applicable service rates in effect on the date Pet is check-in to Lush Dog Resort and to pay for any additional services requested by Owner. Payment for all accommodations and additional ancillary services will be paid upon check-out. Prices contained on the services menu are subject to change at the discretion of Lush Dog Resort, without notice to Owner, and Owner acknowledges and agrees to pay such prices as amended.
4. EXTENDED STAY PAYMENTS: Stays exceeding two weeks require payment of services after the first two (2) weeks, and then at the end of each week thereafter. Client must maintain a valid credit card on file to be charged accordingly.
5. ASSUMPTION OF RISK: Lush Dog Resort agrees to exercise reasonable care of Pet during its stay and, if applicable, during transport. Owner is aware that employees of Lush Dog Resort are not veterinarians and do not have backgrounds in animal medicine and are not expected to diagnose or detect illnesses in the Pet at Lush Dog Resort. Owner acknowledges that no amount of vaccination requirement, sanitation or personalized care can prevent pets from contracting an airborne virus or communicable disease. Owner further understand that Pets are pack animals, lead with their teeth, paws/claws, are unpredictable in nature and no amount of supervision can be 100% certain to prevent Pets from being injured. Owner understand these risks of illness, disease or harm and hereby release Lush Dog Resort, its employees, members, or other agents, from any and all losses, damages, costs and expenses arising out of or in connection with any communicable disease, airborne virus, or any other medical condition or injury contracted by Owner’s Pet at Lush Dog Resort. Furthermore, if Pet is transported to or from Lush Dog Resort by the Lush Dog Resort staff, Owner holds Lush Dog Resort harmless in event of injury or accident during transportation.
6. EMERGENCY/MEDICAL ATTENTION: In the event your pet should need medical treatment while in the care of Lush Dog Resort, we will make every effort to contact you. If you are not available, we will attempt to contact your pet’s veterinarian. Should time permit and it is safe to do so, we will transport your pet to your veterinarian. However, if there is an emergency, your pet may be taken to an Emergency Veterinary Hospital, or a veterinarian of Lush Dog Resort's choice. All expenses incurred due to your dog’s accident or illness must be paid in full at the time of discharge from Lush Dog Resort. There will be a $50 trip charge per visit to the veterinarian.
7. DOG’S HEALTH: Owner further understands and agrees that each dog attending Lush Dog Resort is in good health and has current vaccinations for Rabies, DHLPP, and Bordetella. Owner represents that no dog enrolled has any condition that could endanger the health of other dogs or people and has not experienced any potentially communicable condition within 30 days prior to enrollment. Owner acknowledges that while the Bordetella vaccine helps prevent Kennel Cough, it does not guarantee immunity, and Owner agrees not to hold Lush Dog Resort responsible should their dog contract Kennel Cough or other ailments commonly transmitted between dogs.
8. WEAKENED IMMUNE SYSTEM: Owner understands that special-needs dogs, young puppies, and senior dogs naturally have a higher risk of injury, stress-related illnesses, weakened immune systems, or exacerbation of pre-existing conditions. By using Lush Dog Resort’s daycare or boarding facilities, Owner agrees to waive any claims for injury or illness experienced by Owner's dog due to such vulnerabilities while in our care.
9. ELDERLY DOGS: In the event an elderly dog (approaching the end of life) passes away while in our care, Lush Dog Resort will transport the dog to the Owner’s veterinarian within a 15-mile radius, where the pet will be held until the Owner can be contacted for further instructions. If the Owner’s veterinarian is closed or outside the transport range, Lush Dog Resort will transport the pet to the nearest 24-hour facility. Applicable trip charges will be based on time and distance.
10. PROPERTY DAMAGE: Lush Dog Resort reserves the right to charge an additional property damage fee for Pets that damage Lush Dog Resort rooms and suite. Property damage includes damage or destruction of beds, walls, doors, etc. To avoid the potential of any unexpected fees, Lush Dog Resort strongly recommends that clients who believe their Pet(s) may cause property damage to speak with a Lush Dog Resort staff member to determine the best room type and amenities for their Pet(s).
11. MARKETING: Owner agrees that the names, likenesses of Owner, Owner’s family, Owner’s agents or representatives and Owner’s Pet(s) may be used on Lush Dog Resort's website, social media, and within other advertising and promotional materials, including but not limited to, news programs as well as any other press, media, radio, television and/or Internet coverage within the sole discretion of Lush Dog Resort.
12. CREDIT CARD AUTHORIZATION: I, (the “Owner”), authorize Lush Dog Resort and its representatives to obtain medical treatment in the event of an illness or accident for my Pet(s). I give the attending veterinarian permission to start medical treatment without my verbal consent.