Alibaba Trade Assurance Issue Report Form

Alibaba Trade Assurance Issue Report Form

Share Your Experience and Help Us Pursue Justice
We believe that many individuals have faced issues with Alibaba's Trade Assurance program, encountering unresolved disputes, unfulfilled refund guarantees, and inadequate responses despite clear evidence. By filling out this form, you are helping us gather information to assess the extent of these problems and explore the potential for legal action. Your input is vital in building a collective case to seek fair treatment and accountability. Thank you for sharing your experience with us.

Like you, we have also been harmed by these practices and, after attempting to work through multiple legal channels, we feel this is our only option to obtain some form of justice or restitution. Thank you for sharing your experience with us.

Please note: We are not lawyers and are not providing legal advice. Our goal is to gather information to determine if there is enough interest and evidence to draw the attention of a prominent legal firm willing to take on this case. By submitting this form, you are not entering into any legal agreement or attorney-client relationship. Your information will be kept confidential and used solely for the purpose of evaluating potential legal action.
Name

First NameLast Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Date of Purchase

MonthDayYear
Date
Description of Purchase
What product did you purchase? (Please provide a brief description.)
Approximate Value of Purchase
Was this purchase made specifically through Alibaba with Alibaba Trade Assurance terms included in the offer made by the supplier?

YesNo
Issue with Purchase
What went wrong with your purchase? (Please describe the problem you encountered.)
Alibaba's Response
How did Alibaba address the issue? (Please describe the actions taken by Alibaba.)
Dissatisfaction Explanation
Why do you feel cheated or misled by Alibaba's Trade Assurance program? (Please explain what was unsatisfactory about the resolution or lack thereof.)
Evidence to Support
Do you have any evidence to support your claim? (Please indicate if you have documents, photos, or other evidence.) NOTE: You do not need to provide the evidence right now, we just want to know what supporting evidence would be available.
Additional Comments
Is there anything else you would like to share about your experience?
Do you consent to be contacted if we are able to move forward with legal action? Rest assured, your contact information will be used exclusively for matters related to this case and you information with be kept private.

YesNo
Preferred Method of Contact

PhoneTextE-mailOther
Thank You for Sharing Your Experience

Thank you for taking the time to fill out our form and share your experience with Alibaba's Trade Assurance program. We appreciate your willingness to contribute to this important effort.
Please note that this process may take some time as we gather and analyze all the information from affected individuals. While the journey ahead may be lengthy, we have high hopes that, together, we can make a significant impact and seek justice for all those harmed. Your participation is crucial, and we will keep you informed as we move forward.

Thank you for your patience and support.
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Alibaba Trade Assurance Issue Report Form

Thank You for Sharing Your Experience