Customer (Job Seeker) Survey

Dear Community Member,

At RochesterWorks, we strive to provide inclusive, equitable, and accessible services. Your anonymous DEIA survey responses are crucial to understanding how we can better serve our diverse community.

We invite you to share your thoughts and experiences in this confidential survey. Your feedback will guide us in making meaningful improvements to better support everyone who interacts with our organization.

Your participation makes a difference. Help us create a more welcoming environment for all.

Thank you for your time and partnership.
Customer (Job Seeker) Survey
1. Your Information
* How old are you?
* What is your gender? (Optional)
* What is your race/ethnicity? (Optional)
* Do you have a disability? (Optional)
2. Supportive Services

Have you faced challenges in finding or accessing resources for any of the following barriers?
Check all that apply:

ChildcareCulturalDisabilityEmotionalTransportation
* Would supportive services for emotional well-being be benefical to you in your job search?
If Yes what would you like to see
* Are you presently in need of any of these support resources?
If Yes please explain
3. Supportive Services
* Have you been the recipient of specialized/custom support services during your job search? (Ex: Language support, disability support, transportation assistance, technology access, etc,)
If Yes briefly describe the types of specialized services you received.
4. Service Suggestions
* What aspects did you find helpful during your interaction with RochesterWorks services?
Check all that apply

Career ExplorationComputer Lab useDisability Resource CoordinatorJob FairJob search Assistance/AdvisorsRe-entry ServicesTraining Grant Funding
* What aspects did you find lacking during your interaction with RochesterWorks?
5. Diversity and Inclusion
* Do you feel RochesterWorks services are inclusive and considerate of everyone's needs?
* Which location did you visit?
* How do you think we can do better in this area?
6. Job-Readiness Training (JRT) Program
* Do you feel you would benefit from a Job-Readiness Program?
* Have you participated in one before?
* If yes, please share your experiences and whether it helped you in your job search.
7. Re-entry/Justice Involvement
* Are you part of the re-entry population, which includes individuals with previous involved in the criminal justice system?
* What do you think is keeping you from obtaining employment?
8. Overall Satisfaction
* Is there any additional feedback or information you would like to provide?
Would you like a staff member to contact you about your feedback?

YesNo
If yes, please provide your contact information:
Name

First NameLast Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Should be Empty: