Please click here to review our product details and advice.

Consider buying and trying the product - we have a 60-day return policy.

Click NEXT > to proceed with an enquiry.

Please review our pages on: how to order (tax invoices, stock info, etc), payment options (including direct deposit), and special ordering requirements (including POs, quotes and company details for vendor forms).

If the above pages do not assist, click NEXT > to proceed with an enquiry.

Please click here to review our delivery details. We do not offer pick-up from our warehouse. If you need it fast, choose an express delivery option at checkout.

Click NEXT > to proceed with an a delivery enquiry.

Click here for our pricing and discount offers.

If that does not assist, please include the product name, quantity required, and delivery location on the next screen.

Check your spam folder if you have not received our Order or Shipping emails. Sometimes, our automated emails get caught by email filters.

Check the product page for current stock-on-hand and pre-order information if your order has not yet shipped.

To add, swap, or edit items, please place a new (extra) order and return any unwanted products.

To change your address, try AusPost's redirection process after we send the tracking.

We can usually only cancel orders if items in them are on pre-order or back-order.

Please click here to view our return instructions. You do not need to contact us before lodging most returns.

Click NEXT > for bulky or high-value returns or to follow up on an existing return.

For damaged deliveries: please unpack (only if safe), inspect and test all items before proceeding.

For missing items: please check the tracking details to see if your delivery was split up in transit. Unpack and thoroughly inspect all packaging for small items.

Please click here to review our product support checklist.

It opens in a new window, so you can return to this screen after you have checked it. Your initial troubleshooting efforts will help us resolve your enquiry quickly.