Please click here to review our product details and advice.

Consider buying and trying the product - we have a 60-day return policy.

Click NEXT > to proceed with an enquiry.

Please review our pages on how to order (tax invoices, stock info, etc), payment options (including direct deposit), and special ordering requirements (including POs, quotes and company details for vendor forms).

If the above pages do not assist, click NEXT > to proceed with an enquiry.

Please click here to review our delivery info.

We do not offer pick-up from our warehouse.

Need it fast? Choose an express delivery option at checkout.

Click NEXT > to proceed with a delivery enquiry.

Click here for our pricing and discount offers.

If that does not assist, please include the product name, quantity required, and delivery location on the next screen.

Most in-stock items ship out on the next business day.

Missing emails or info? Check your inbox or spam for our Order and Tracking emails. These include a Tax Invoice and what was shipped.

Partial or non-shipment? Check the product page for current stock and availability.

Click NEXT > to acknowledge.

Orders go straight to our warehouse for dispatch and usually cannot be modified.

To add, change or edit, please place a new order and return any unwanted items. To change address, try AusPost redirection after tracking is provided.

Full order cancellations, if successful, incur a 5% fee.

Click NEXT > to acknowledge.

Click here for our return & refund instructions. You do not need to contact us before lodging most returns.

For exchanges, return as above. You can re-order the correct items anytime; no need to wait for return processing.

Click NEXT > for bulky or high-value returns or other return or refund enquiries.

Partial delivery? Check the tracking link we sent to see if your order was split in transit.

Missing items? Check our tracking email for which items have shipped. Unpack and inspect all packaging for small items.

Damaged delivery? Please unpack (only if safe), inspect and test all items before proceeding.

Click NEXT > to acknowledge.

Please click here to review our product support checklist.

It opens in a new window, so you can return to this screen after you have checked it. Your initial troubleshooting efforts will help us resolve your enquiry quickly.

Click NEXT > to continue.