Cancellation/reschedule waiver request
We Apologise for Any Inconvenience. We understand that special circumstances can arise, and we do not intend to be insensitive to your situation. If you believe that your cancellation charge was unwarranted, please complete the form below with as much detail as possible. This will help us review your case thoroughly and fairly. Your appeal will be looked at and replied to within 14 working days.
Name
First Name
Last Name
Email
example@example.com
Phone
Appointment details
Business Name
Please Select
Cecily Berkhamsted
Cecily Windsor
Cecily Marlow
Mcguigans
Alchemy Berkhamsted
Alchemy Palmerston North
Koha Skin Clinics
Time & Date of Appointment
When did you cancel your appointment?
How did you cancel your appointment
Please Select
Online
App
Appeal Details
We kindly ask you to be polite and considerate when explaining your situation. We follow a standard process and, while we understand that our policy can be frustrating, we must treat everyone equally. If you can truthfully explain why you were unable to attend your appointment, we will be able to assess whether your case is eligible for a cancellation fee waiver.
Please explain why you would like the fee to be waived:
Please clearly explain the circumstances that led to your cancellation. If applicable, include details of any serious medical reasons or bereavement.
Please add any supporting information
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