Your Details
ISM needs your details and contact information for NDIS verification and ISM record purposes. The information your provide is encrypted and private and will never be shared with any third-party without your consent.
Our Provider Consent Form
This is to advise you that a customer of Independent Support Management (ISM) has chosen your service to be managed by a Plan Manager. ISM will become the financial intermediary for your NDIS claims until our customer decides to cease using our service, or during such times as a plan review or 18 months from the date of consent, whichever is the shorter period. ISM requires the nominated service provider to submit this form in order to access our customer's NDIS funded supports through our financial intermediary service. It is important to understand what ISM do and does not do, for this we recommend reading about Plan Management here (Managing the funding for supports under a participant's plan). We look forward to working with you to achieve the goals of our mutual customer now and into the future.
You can call on 1800 954 559 or chat to us live via our website ndism.com.au if you have any questions.
Please note: all invoices and correspondence must be directed to planmanager@ndism.com.au and must include the following information:
- Participant’s Full Name & participant’s NDIS number
- Start & End Dates of Services Provided for period of the invoice
- Applicable Support Budget & Item Number (line item)
- Rate & QTY/no. hours
- Service Provider’s ABN, Service Provider’s Name & Contact Details
- Reply Email Address for Provider (receipts will be sent to this address)
- BSB, Account Number, and Name of Account
Disclaimer: Failing to provide the above information will result in delayed payment requests.