• To complete this survey, you will need a coin, a key or another tool, and a magnet. 

    • Question 1 
    • Customer Contact information

    • Question 2 
    • Locate the water service line coming into your home/building.

      The service line comes into your building from the street. It is typically located in a utility room on the lowest level of the building or in a crawl space. Ther service line will be connected to the water meter. Identify a test area on the pipe between the point where it enters the building and the inlet valve/meter. If the pipe is covered or wrapped, expose a small area of metal.

    • Question 3 
    • Scratch test instructions: Use the coin, key, or another tool to carefully scratch the pipe (like you would a lottery ticket). If your line is painted, you may need sandpaper to clear a small area.

    • Question 4 
    • Question 5 
    • Magnet test instructions: Place the magnet on the pipe.

    • Question 6 
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