• Interview Questions - Naturalcare Cleaning

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  • Did they show*

  • Clicking NO, results in a 6-month ban for the applicant. An email will be sent to applicant.

  • First impressions are everything! If any of these are a "No" that is a major red flag.
  • 1. Interview Type
  • 2. What are your preferred working hours:
  • 4. Did they have any concerns about the drive time?
  • 5. You stated on your application that you have reliable personal vehicle available to you every day, is that correct? Driver's license? Insurance? Any accidents or tickets in the last 3 years? (When you check the background, if there is any tickets they didn't tell you about, they were dishonest and that is a RED FLAG)
  • 6. Do you have any fears or concerns about:

  • Long-term Commitment

  • 1. Are you looking for a long-term commitment or a summer/holiday job?
  • 2. How long have you been job searching?
  • 3. What types of jobs have you been applying for?
  • 4. Have you had any recent interviews? What was the outcome?
  • 5. What are your goals for the next 2-3 years?

  • Work History

  • How long were you at your last job?
  • Why did you leave your last job?
  • What was your pay at your last job?
  • What do you think your supervisor would say about your work ethic, attitude and overall performance while working with them?
  • How long were you at your last job? (6 points)0 points: Less than 6 months.3 points: 6 months to 1 year.6 points: More than 1 year.
  • Why did you leave your last job?
  • What was your pay at your last job?
  • What do you think your supervisor would say about your work ethic, attitude and overall performance while working with them?
  • How long were you at your last job?
  • Why did you leave your last job?
  • What was your pay at your last job?
  • What do you think your supervisor would say about your work ethic, attitude and overall performance while working with them?

  • Reliability

  • Can you tell me about a specific time that it was challenging to get to work, but you did it.
  • Have you ever gone to your car (any car you have ever owned) to go to work (any job) and the car didn't operate? What did you do? If this hasn't happened, what would you do? Do you have a backup plan?
  • How many days, in a year, do you think is okay to call in?
  • Our company policy allows you to have 6 unexcused absences in a 6-month period. Do you have any current commitments or situations that might keep you from meeting these attendance requirements completely? During the first 30 days, we expect no unexcused absences.
  • 7. Did you understand the pay structure as it was explained in the video? Can you explain it to me? (WAIT: THEY NEED TO EXPLAIN SOMETHING. Specifically look for someone that clearly did not watch the video. They should mention at least one or two of the following: $15/hr, or commission, tips and bonus.)

  • Attention to Detail

  • 1. Describe your process for cleaning a kitchen.
  • 2. After cleaning that kitchen, how do you make sure the quality was perfect?

  • Teamwork and Communication Skills

  • 1. What would you do if someone you work with isn't doing their share?
  • 2. Can you tell me about a time you worked well with a team? What did you do? .
  • 3. At Naturalcare we are very strong communicators. We offer feedback during training and beyond so we make sure we are all set up for success. How do you handle daily feedback, both positive and feedback for improvement?

  • Willingness and Cooperation

  • 1. Can you tell me about a time you did something outside your usual job?

  • Work Ethic

  • 1. Can you give a specific example of a time you worked really hard to get something done?
  • 2. How do you stay motivated on long workdays?
  • 3. How many jobs have you left without giving 2 weeks' notice?
  • 4. How many jobs have you been terminated from?

  • Customer Service

  • 1. How would you handle a client who is unhappy with your work?
  • 2. How would you greet a client after knocking on the door?

  • Adaptability to Change

  • 1. Can you tell me about a time you had to deal with a big change at work? What did you do?
  • What would you do if your schedule or tasks changed at the last minute?
  • 30. We use a backpack vacuum, including bending and navigating stairs, while staying active for extended periods? Our tasks involve moving small furniture like ottomans and side tables, but not larger items such as sofas or refrigerators. Can you safely and confidently manage these tasks?
  • 33. Would you like to move forward in the interview process?
  • We're thrilled at the thought of having you on board at Naturalcare! We really value open communication and honesty as it's crucial for strong team building and your reliability is crucial once you accept the offer. If anything unexpected comes up, like not being able to make it on your first day or feeling unsure about the role, please don't hesitate to reach out, we want you to feel comfortable discussing it with us, so we can find the best solution for everyone. Does this all sound good to you?

  • Interviewer Observations

  • 1. Was the applicant polite and respectful during the interview? (
  • 2. Did the applicant follow all instructions for setting up the interview? 1. Facetimed or Zoomed as directed without help 2. Confirmed interview 3. Responded to personal text the night before.
  • 34. OFFICE USE ONLY Did you see ANY of these RED FLAGS? If so, don't hire.
  • 35. NCCS Outcome

  • Clicking Accept will trigger a sign now to be sent via infusionsoft/zapier.

    Clicking Reject means this was a poor interview. An email will go out 2 days later rejecting the applicant and they will be permanently banned from reapplying.

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