As a new client, when booking an appointment, you are required to pay a deposit.

Your deposit is not an extra charge and is held on an account for you on your booking and taken off your final bill.

Please be aware that the only way you would ever lose your deposit is to cancel your scheduled appointment within 48hrs, don't show up for your appointment, or are more than 15 minutes late for your scheduled appointment.

To ensure the return of your deposit, please advise Elysium Hair Brisbane on 07 3229 0816 48hrs before your appointment if you need to cancel or re-schedule; otherwise, you will forfeit your deposit.

This minimum cancellation period will give your hairdresser a fair opportunity to fill your vacated spot in their diary.

For your convenience Elysium Hair Brisbane do have an answerphone so you can call anytime. Hair salons like Elysium Hair Brisbane find it almost impossible to fill cancelled spots at short notice.

Last-minute cancellations do have a significant impact on Elysium Hair Brisbane their clients and team. They have found that the deposit policy is the fairest way of managing commitment to appointments.