Feedback Quiz

How Well Do You Give Feedback?

A leader knows how to give effective feedback. Do you? Find out here. Pick what you think is the right answer for each question.

How do you give feedback?*

Get right to the point--highlight mistakes employee made.Give good news, bad news, then good news. (sandwich method)Start by asking employee to assess his/her performance.Tell employee how to improve.

How do you give feedback?
Correct Answer:

Start by asking the employee to assess his/her performance.

Explanation:

Start by asking the employee for their self-evaluation. This sets the tone for your conversation. Let the employee identify mistakes first. Then ask how the employee would correct those mistakes.

What are you most likely to ask an employee?*

How do you think that project went?What were you thinking?Why did you do it that way?What would you do differently next time?

What are you most likely to ask an employee?
Correct Answer:

How do you think that project went?

Explanation:

Ask this and listen for the employee's self-assessment. After the employee speaks, ask additional questions such as "Help me understand what led to that choice" and "What would you do differently next time?" Look for signs of growth and understanding from the employee.

Where do you meet to give feedback?*

Your officeOff-site location, such as a coffee shopEmployee's office/cubiclePrivate space such as a conference room

Where do you meet to give feedback?
Correct Answer:

Private space such as a conference room

Explanation:

It's important to select a neutral, private space with few distractions, such as a conference room. A feedback session can be very scary for an employee. A coffee shop and the employee's cubicle are too open for private conversations. Your office is not neutral--it shows you are clearly in charge.

Which question is most helpful for improving performance?*

How do you think you are doing?What are you working on?What's getting in the way of your success?How can I help?

Which question is most helpful for improving performance?
Correct Answer:

What's getting in the way of your success?

Explanation:

All of the questions are good ones, but asking what is getting in the way of success helps the employee identify what he/she truly needs help with. It moves your conversation forward.

If an employee asks for feedback, what should you do?*

Respond immediately.Schedule a meeting to give feedback.Tell employee to write up his/her concerns and bring to a meeting specifically to go over those concerns.Prepare feedback to give during regular performance review.

If an employee asks for feedback, what should you do?
Correct Answer:

Tell the employee to write up his/her concerns and bring to a meeting specifically to go over those concerns.

Explanation:

It's important for the employee to reflect on concerns and think through the situation that spurred the feedback request. Your conversation will be better focused due to the employee having to think through things.

How often do you give feedback?*

Once a yearQuarterlyAt the end of every projectImmediately when an issue arises

How often do you give feedback?
Correct Answer:

At the end of every project

Explanation:

The purpose of feedback is to help your employees learn and grow. MentorLoft believes the best time to give a review is when the project is done and the employee can look at the overall project. If you choose to respond immediately when an issue comes up, you are training your employee to bombard you with questions without thinking them through.

What motivates you to give feedback?*

Correct employee's behaviorHelp employee growRetain staffIt's my job.

What motivates you to give feedback?
Correct Answer:

Help employee grow

Explanation:

You give feedback to help employees grow. Period.

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