Heads Up: Installation may be aerial or buried underground. 
If installation requires an underground drop, your installation will take a little longer for us to deliver services. Discuss this with your customer service representative so they can schedule enough time for installation. We want to do everything we can to efficiently give you the best possible service.

Important Customer Notice:
The FCC has implemented new rules to protect the privacy of information contained on your account with Pinpoint Communications. The new rules allow us to discuss account information only with the person(s) listed on the account. We must be able to authenticate that person and will do that by asking a specific question to which you have previously provided us with the answer. Although we have always treated your account information with confidentiality, please help us in our efforts to further ensure that we protect your information by completing the following:

Business Contact information: *

The FCC has implemented new rules to protect the privacy of information contained on your account with Pinpoint Communications. The new rules allow us to discuss account information only with the person(s) listed on the account. We must be able to authenticate that person and will do that by asking a specific question to which you have previously provided us with the answer. Although we have always treated your account information with confidentiality, please help us in our efforts to further ensure that we protect your information by completing the following:

What is an authorized user?
If your account is listed only in your name, you might want to consider adding another name if appropriate. If you are a parent or individual that relies on someone else to discuss account changes, payments or anything else with our company, you will need to have that person's name added to your account. This person does not need to be added to the billing name but can be added to our records as an authorized person for discussing information and making changes to your account. Please keep in mind that if you do request an additional name on your account or as a designated contact, they will need to be aware of your answer to the authentication question.