BOOKING/RESCHEDULING/CANCELLATION/BEING LATE
-Deposits are NOT REFUNDABLE or transferable (either person or agreed upon design).
-I will reschedule you 1 time if you give me at least 48 hour notice. Otherwise your deposit will be forfeited.
-The new time and date must be
decided within 24 hours of
cancellation or the deposit will be
forfeited.
EXCEPTION- Any and all December reschedules will result in the loss of deposit.
-I will always reschedule for sickness IF YOU LET ME KNOW WELL BEFORE YOUR APPOINTMENT TIME. As soon as you realize you’re not feeling well please communicate this with me because LAST MINUTE CANCELLATIONS WILL FORFEIT THE DEPOSIT.
-Let me know if you’re running late before the time your appointment is going to start. If you don’t communicate and you’re more than 15 minutes late you will lose your deposit and your appointment will be canceled. If you’re communicating that you’re running late I may be able to work around it but there are no guarantees. If I cannot make it work, you will lose your deposit. If you’ve booked an hourly session and you’re late you will still be charged full price of the session.
-I understand life happens, I will work with you if you work with me, mutual respect and communication is key.
-For projects requiring multiple sessions, one deposit will be taken at the time of booking and will come off at the LAST session (example: three 4 hours session project- $150 deposit, first appt $500, second appt $500, final appt $350)
- NO SHOWS will not only lose their deposit, but will be asked to pay for their missed appointment before they can schedule again. They will not be rescheduled until they pay for their missed appointment. You will be deemed a NO SHOW if you are more than 30 mins late to your appointment, even if you've called to let me know.