*Gratuity is appreciated by our artists and is not included in this contract. Generally a 20-25% gratuity is what is usually given by our satisfied clients as a token of their appreciation.
1. Once ordered, the pack of clip in hair extensions is not refundable for any reason
2. To place an order, please send up to 3 high quality, well-lit photos of your hair to properly order the color match for your hair extensions. No dark or blurry photos will be accepted.
3. Hair Extensions must ordered at minimum 30 days in advance.
4. Packs of hair come with a color hair swatch on the outside of the package to ensure color matches to your own hair. If color swatch does not match exactly, and pack of hair is not open, it can be sent back for an exchange. Only 1 exchange permitted if needed once received. Hair swatch is labeled so it can be seen easily and is located on the outside of the package.
5. Open package of hair extensions cannot be exchanged under any circumstances.
6. Hair extensions must be paid in advance when ordering.
7. Hair extensions come as is and will not be cut or trimmed once received.
8. You will be charged the standard $45 hair extensions add on fee to install clip in hair extensions the day of your appointment.
Thank you and we look forward to assisting you on your special day.