Order Fullfillment
Current ship dates are 3 to 10 business days after receipt of funding. Remember, shipping fee will e added to the order total, prior a request for Funding.
Purchase Returns
MAGNUS MAGNETICA, LLC DOES NOT OFFER ANY BUY BACK SERVICE ONCE THE ORDER IS PURCHASED. ALL PRODUCTS ARE ASSEMBLED PER ORDER. ONCE THE PRODUCT HAS BEEN FUNDED OR SHIPPED, IT IS NOT RETURNABLE EXCEPT FOR WARRANTY WORK.
A RESTOCKING FEE OF 25%, IS BASED UPON THE PRODUCT’S AND ACCESSORY’S FULL MSRP (NOT ANY DISCOUNTED PRICE), WILL BE INCURRED IF RETURNED WITHIN 30 DAYS. PRODUCTS ARE NON-RETURNABLE AFTER 30 DAYS.
Warranty:
Shoud you decide to purchase this PEMF device, we provide a basic Factory Warranty to operate properly for a period of three (3) years from the date of the of delivery, if the device is eventually purchased and Titled through the execution of this document. Buyer is responsible for all freight cost and shipping insurance for any warranty work and for the use of any Loaners. Current terms/conditions are found at www.magnusmagnetica.com/warranty On that web page please review the following:
● Explanation of our 99% Uptime Guarantee on new devices.
● How to generate a Repair Service Request.
● Warranty Service fees after expiration of any Warranty.
● Loaners are provided at no cost for the first six months of ownership of new HERO devices only. After six months a nominal daily fee will apply (certain conditions apply).
● There is an Optional 7 year Extended Limited Warranty available for purchase:
- On new PEMF devices that have been initially been rented then purchased
- If the Buyer fails to fill out and remit the Final Checklist, within 60 days actual delivery of a PEMF device, any Extended Limited Warranty will be voided.
- Mag Discs and paddles are warrantied against manufacturing defects for 6 months from date of delivery.
- In addition to our 3 year Factory Warranty an Extended Limited Warranty is handled as a maximum out of pocket expense of $750.00 in any given year for maintenance or repairs.
This means any repairs, after the original 3 Year Factory Warranty period expires, will never cost more than $750.00, in any given Extended Warranty year.
- This Extended Warranty does not cover mag discs, power bank, power cords, wall adapters, hoof pro bindings or any accessories.
- An Extended Limited Warranty included with the purchase of a new device cannot be transferred to a new owner, if the original buyer sells the device.