Customer Survey

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We are a team of students from the University of Western Australia (UWA) working on a venture capital project. The founder has worked in the construction industry for 4 years.

Our goal is to tackle the issue of foot pain and uncomfortable work boots by introducing innovative foot-focused safety rated boots.

This survey will only take 5-7 minutes to complete and will help us better understand the issues and concerns behind footwear and foot health.

Please feel free to give your sincere opinions on the topics mentioned. All responses will be confidential and anonymous – please do not share any personal or identifiable information.

Thank you in advance – you are helping revolutionise workwear in Australia and beyond.
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1. Which of the following industries are you currently working?* This field is required.
Mining
Construction
Transportation
Marine
Agriculture
Manufacturing
Warehouse
Other
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2. How often do you wear safety-rated work boots?* This field is required.
Daily
Few times a Week
Once a week
Fortnightly
Monthly
A few times a year
Less than once a year
Never
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Thanks, mate! On to the good stuff about work boots now. We’ve got a few questions on your current boots.
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3. How did you purchase your current pair of work boots?* This field is required.
Online, through employer
Physical store, through employer
Online, self-purchase
Physical store, self-purchase
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4. How much, approximately, did you spend on your current pair of work boots* This field is required.
Less than $100
$100-$200
$200-$300
$300-$400
$400-$500
$500-$600
More than $600
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5. How often do you purchase work boots?* This field is required.
Less than 6 months
6-12 months
12-18 months
18-24 months
2-5 years
More than 5 years
I have only had my current pair
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6. What brand are your current work boots?* This field is required.
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7. How comfortable are your current work boots? * This field is required.
1
2
3
4
5
Very Uncomfortable
Very Comfortable
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8. What style of work boots do you currently own? * This field is required.
Traditional Leather
Cowboy boot
Hiking boot
Sneaker
Lace-up
Zip-up
Other
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9. What style of work boots do you prefer?* This field is required.
Traditional Leather
Cowboy boot
Hiking boot
Sneaker
Lace-up
Zip-up
Other
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10. What most accurately describes why you purchased your current pair of work boots?* This field is required.
First pair, required for work
My last pair wore out
There was a sales promotion
I received a recommendation for a new brand or model
I found a pair of boots with a better fit
I found a pair of boots in a style I like
I changed employers
Other
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11. Which of the following are most important when deciding to purchase a work boot. Please select your top 1-3 options.* This field is required.
Comfort
Price
Brand
Durability
Quality of Materials
Country of origin
Design/ Aesthetics
Wide toe
Health benefits
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Cheers! We’re almost at the end of the questions. Just a few quick more to understand your foot health and then we’re done.
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12. Which of the following foot health concerns, if any, have you recently EXPERIENCED?* This field is required.
Bunion
Hammer toe
Foot inversion/eversion
Ankle pain
Knee pain
Achillies Tendonitis
Arch pain
Plantar Fasciitis
Blisters
Sore feet
None of above
Other
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13. Which of the following foot health concerns, if any, have you been DIAGNOSED with by a health professional?* This field is required.
Bunion
Hammer toe
Foot inversion/eversion
Ankle pain
Knee pain
Achillies Tendonitis
Arch pain
Plantar Fasciitis
Blisters
None of above
Other
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14. What indirect pain, if any, have you experienced due to foot health issues?* This field is required.
Posture related problems
Back pain
Hip pain
Knee pain
None of the above
Other
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15. You previously mentioned you experience foot-related health concerns, how has this affected your quality of life?* This field is required.
Minimal/None
Minor
Somewhat
Alot
Significant
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16. What ways have you tried to resolve this? Did it work?* This field is required.
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17. Do you have orthopedic insoles?* This field is required.
Yes, I got them recently
Yes, I’ve had them for years
No, I don’t have any but thinking about it
No, I don’t have any and haven’t thought about it
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18. Do you wear your orthopedic insoles in your work boots?* This field is required.
Yes, I always do
Yes, I usually do
No, I never or rarely do
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19. Have you ever heard of barefoot shoes?* This field is required.
Yes, I’ve heard of them and own a pair
Yes, I’ve heard of them but do not own a pair
No, I haven’t heard of them
I am not sure
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Thank you! Before we wrap up, just three quick questions to know a little more about you
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20. What is your age? * This field is required.
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21. What country do you work in?* This field is required.
Australia
United States
Other
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22. Which of the following best describes you?* This field is required.
Male
Female
Non-binary/third gender
Prefer not to say
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Thank you again for your time today. If you have any final comments on work boots or this survey, please type them below. Otherwise, please press next to submit your responses.
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