• Quote & Booking Request Form

  • Pickering Transport Group are not Common Carriers & does not accept liability as such. Goods accepted for freight are done subject to our terms and conditions.

    Pickering Transport Group offers no insurance directly for any goods damaged or lost in transit. We recommend having your own marine insurance. You may also consider these services we have available:

    • FreightSafe Warranty is an additional charge that provides up to $2,500 coverage for valid claims that meet certain T&C’s. Do not short pay your account and all claims must be lodged via our online portal.
    • Extended FreightSafe Warranty: This one-time coverage option can be added to your booking for protection up to $100,000.

    For non-account holders, FreightSafe Warranty is mandatory, and all freight bookings must be prepaid.

    Please note, Pickering Transport Group accepts no responsibility for ensuring goods are sufficiently packaged. Refer to our packaging guidelines to ensure items are properly prepared for road transport.

    BRISBANE QLD Freight - We have moved our depot location, please visit our contact page for more info.

    Cancellations:
    Any Quote that has been accepted will be subject to a $55 or 1% cancellation fee (whichever is greater).
    Any Quote that is cancelled within 48 hours of a freight booking date will be non-refundable and payable in full. This is due to resource planning requirements.

    Variations: Please ensure the accuracy of the information provided, as the quote/booking will be based on this data. If any variations are required, you will be liable for any additional charges incurred. 

  • Requested By

    This is who the response will go to.

  • If the payer does not hold an account with Pickering Transport Group, this form will be treated as a quote and must go through quote processes first. 

    Please ensure the contact details above are all correct to avoid any potential delays in processing this request.

    Please note that payment of freight is required before freight can be carted. Payment can be made upon acceptance of quote. For more information, please visit https://www.ptg.com.au/customers#HowToPay

     

  • Extended FreightSafe - Optional

    Get coverage for this consignment

  • We offer Extended FreightSafe on a per-consignment basis, allowing you to increase coverage up to $100,000 per consignment. Select your preferred level of cover from the options below.

    Standard FreightSafe Warranty $2,500:

    • Included for non-account holders at $15, covering up to $2,500.
    • Available for all account holders (rates vary).

    Account Holders: To ensure your coverage under the FreightSafe warranty program, please complete this form to update your preferences. Only active participants of FreightSafe Warranty are eligible for the first $2,500 of coverage on a claim. Once enrolled, standard FreightSafe will automatically apply to all consignments. If you wish to opt-out of the standard FreightSafe coverage, please fill out this form.

    Be aware that opting out will result in a coverage gap for Extended FreightSafe. For example, if you purchase $10,000 in extended coverage but have opted out of the standard $2,500 coverage, the maximum coverage will be $7,500, and the first $2,500 of any claim will be excluded if you have opted out.

    Find out more about FreightSafe - Click here. Or if you would like a copy of the FreightSafe Terms & Conditions - Click here. 

  • Please note: the following items are Excluded Goods and cannot be covered: Antiques, Artwork, Batteries, Cigarettes & Tobacco Products, Currency, Dangerous Goods, Illegal Goods, Living Animals, Living Plants, Narcotics & Psychotropic Substances, Negotiable Instruments, Personal Effects, Weapons. Please do not try to add coverage for these excluded goods as it cannot be covered.

  • Freight Details


  • Under Chain of Responsibility requirements as the consignor, you need to:

    • Make sure the goods are packed and marked appropriately
    • Tell the prime contractor the goods are classified as dangerous
    • Give the prime contractor a completed and accurate dangerous goods transport document

    This can be filled in below or attached as a document

    Please Note: Pickering Transport Group does not move dangerous goods with a Packing Group 1 of any class, the packing group should be identified in the transport document supplied.

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  • Freight Measurement In Meters Example

  • PALLET POLICY – [EFFECTIVE 1/11/23] Please Refer to our website for the PTG Pallet Policy

    PLEASE NOTE: By transacting in the movement of pallets with Pickering Transport Group, your agreement to these fees, terms and conditions is recognised, acknowledged and accepted.

    The Sender of freight accepts and acknowledges that all pallet transfer dockets will be rejected unless they meet the following requirements:

    • A PTG issued booking number must be used as the pallet transfer docket reference number.

    • For multiple destinations, separate transfer dockets must be provided for each receiver & the corresponding individual booking numbers per each freight movement.

    • Default trading terms for all pallet transfers onto the Pickering Transport Group account are to include a 7-day delay. 

    • The sender is required to supply 2 copies of a valid Pallet Transfer Docket allowing for one to be signed and returned to the sender and the other retained by Pickering Transport Group. 

    • All pallet transfers must be received by PTG within 14 days. Transfers received outside of this time or without valid information will be rejected. 

    • You may submit a request for an invalid transfer to be reviewed by the pallet controller. This request needs to be substantiated before consideration by Pickering Transport Group to be accepted and can only be actioned as of the date of request.

    Direct Transfer (DTF) - Our preferred method of controlling pallets is the sender raising a Direct Trasnsfer to the end receiver. This will not attract an additional booking fee. You must notify PTG at the time of the booking if a DTF will be raised.

    Transferring pallets to PTG - You must notify PTG at the time of booking which of the following subsequent actions are to be undertaken, prior to attempting to transfer pallets to PTG.

    • PTG Transfer Pallets to Receiver - In the event a DTF has not been done, the onus is on the sender to provide the receiving customer's chep/loscam account number in advance. This is required for PTG to issue a pallet transfer docket to receiver.

    • PTG Pallet 1:1 Exchange with Receiver - you may nominate to exchange 1:1 with the receiver. If pallets are not available at the time of delivery, a $45 fee will be charged per pallet space to cover the return trip to recoup and dehire these pallets. PTG would also have grounds to reject transfer from Sender if pallets are deemed unrecoverable.

    Where the receiver’s pallets are considered unrecoverable, the sender is to package the freight on plain pallets and recover the cost of packaging and handling through their receiver. Or arrangements can be made for the customer to hand unload upon delivery & further charges will apply. i.e. local recollection fee & de-hire.

    Any pallets owed to Pickering Transport Group must be returned as soon as practical. Pallets that cannot be recovered and remain outstanding for greater than 5 business days will incur a recoupment charge of $50* per pallet. 


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  • Sender

    This is the name and location of the freight.
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  • Receiver

    This is the name and location of where the freight is going.
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  • Should be Empty: