Knowledge - Tasked with ensuring the safe and compliant delivery of services, one must be well-versed in statutory frameworks, standards, guidance, and Codes of Practice. This involves implementing systems and processes to ensure adherence to regulations, organisational policies, and procedures, particularly those related to health, safety, and risk management. Additionally, understanding the principles of risk management, assessment, and outcome-based practice is essential.
Proficiency in change management theories and tools is necessary to support organisational transitions. Knowledge of legislative and regulatory frameworks is crucial for maintaining quality standards. Furthermore, familiarity with performance and appraisal models, including disciplinary procedures, is required to effectively manage and evaluate staff performance: